RETAIL FOOD SERVICE MANAGER, TRAVELING

Salary: $76,000-78,000 annually

Other Forms of Compensation:  

Schedule:  Full time; must be able to work 10 days on and 4 days off.  This role requires 100% travel locally and nationally.

 

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.  TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

 

TouchPoint’s Integration Group makes the impossible possible by blending innovation, strategy, and storytelling to elevate experiences for our Team members and internal and external guests. Working across creative, operational, and technical disciplines, we combine storytelling, data, and technology to deliver immersive, high-performing experiences that support healing environments and drive excellence in hospitals nationwide—every minute of every day.

 

What You’ll Do (aka Why This Role Is Awesome):
As a Retail Manager, Integrations Group, you’re the go-to expert for launching, leveling up, and stabilizing retail food service operations across the country. You lead the onboarding of retail teams onto TouchPoint’s standardized retail platform—bringing consistency, clarity, and confidence to every transition.

You’ll work hands-on with teams during operational changes, system implementations, and performance optimization, ensuring retail concepts, merchandising standards, POS systems, and financial controls don’t just roll out, but stick. Once operations are running smoothly and results are strong, you partner with field teams to support on-site execution, ensuring a seamless transition and shared accountability—mission accomplished.

This is a national, field-based role, not a permanent unit assignment. It’s built for seasoned retail operators who love variety, thrive in fast-paced environments, and know how to teach, implement, and elevate performance across multiple locations.

What Sets You Apart:

• You’re “an expert” in retail foodservice
• You’re confident walking into a new operation and making it better
• You can train, influence, and stabilize teams quickly
• You know how to partner with Operations, Finance, and Technology to get results

If you love making things work better—and helping teams succeed while doing it— this role puts you right at the center of the action.

 

The Power of Partnership (aka Your Superpowers):

• Build trust and influence outcomes through relationships, insight, and action—not hierarchy
• Work comfortably across teams, functions, and leadership levels to bring people together and get things done
• Communicate clearly, confidently, and with purpose—whether you’re writing, presenting, or leading a conversation
• Drive meaningful dialogue and collaboration that strengthens programs, processes, and the overall team experience

 

How You Think & Work (The Brains Behind the Magic):

• Handle employee, client, and company information with care, discretion, and integrity—trust matters here
• Make sense of complex information in fast-moving environments, turning data into insights and clear, actionable recommendations
• Break down complex ideas and communicate them in a way that’s clear, concise, and easy to understand—whether speaking or writing
• Bring strong technical skills to the table, with intermediate to advanced proficiency in Microsoft Office and OMS and food cost software platforms

 

Your Mission (How You Make an Impact):

• Lead the onboarding of retail teams onto TouchPoint’s standardized retail operating platform, setting teams up for long-term success from day one
• Implement and reinforce retail concepts, merchandising standards, and pricing strategies that drive consistency and results
• Partner with Technology to support POS Agilysys implementations or similar systems & enhancements, and user adoption
• Complies