Quality Culture Program Lead — Pharmaceutical (Hybrid — Indianapolis, IN) Contract with Possible Extension

Our Fortune 500 Pharmaceutical client is seeking an experienced Quality Culture Program Lead .

Job Summary: 

The Quality Culture Program Lead is responsible for driving the execution and continuous advancement of an enterprise-wide Quality Culture program. This role leads four cross-functional workstreams focused on assessment strategy, action planning, stakeholder engagement, and education, ensuring alignment with the organization's global quality objectives. The ideal candidate is a senior consulting professional who can balance strategic program leadership with hands-on execution, leveraging data-driven insights to strengthen quality behaviors and foster sustainable culture transformation. They should have an understanding of Quality Culture and Cost of Quality, while also being able to manage programs, communicate, and influence.

Key Responsibilities:

1. Program Leadership & Execution

• Lead and coordinate four Quality Culture workstreams, ensuring priorities, timelines, and deliverables align with overall program objectives.

• Translate strategic goals into actionable workplans, milestones, and measurable outcomes.

• Monitor progress, remove barriers, and maintain momentum across multiple concurrent initiatives.

• Provide hands-on support to develop deliverables and solve operational challenges as needed.

• Partner across Global Quality, Manufacturing, Operations, HR, Communications, and other cross-functional groups.

1. Quality Culture Assessment & Continuous Improvement

• Support the standardization and digitization of Quality Culture assessment methodologies to enable a consistent global approach.

• Develop and enhance tools to assess Quality Culture maturity and measure program effectiveness.

• Analyze assessment results to identify trends, root causes, and improvement opportunities.

• Develop practical remediation plans and recommend actions to improve Quality Culture across sites.

• Support the continued evolution of an already established Quality Culture program.

1. Action Planning & Governance

• Partner with the Quality Culture Community of Practice (CoP) to standardize site action planning processes.

• Track implementation progress, ensure follow-through, and promote accountability.

• Facilitate the sharing of best practices and lessons learned across sites to drive continuous improvement.

• Create and manage Excel dashboards to support program tracking, reporting, and visibility.