Senior Client Services Coordinator

Make your next move an expert one.

At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

**This position is an Onsite role based out of our Columbia, MD. office**

About you

You are an experienced professional looking to take the next step of your career in commercial real estate! Your background includes delivering exceptional sales support to internal and external clients. In this position, you will be supporting marketing, operational duties, and transactional management with a high level of business acumen and entrepreneurial spirit – which means YOU will be an integral part of the team’s success.

In this role, you will…

• Help oversee the team’s transactions, tracking critical dates and regularly updating clients and colleagues

• Bring a great attitude in learning the business and staying on top of new technology and platforms to assist you in your day-to-day responsibilities

• Process executed lease/amendment paperwork and maintain pertinent documentation

• Send eblasts on behalf of the brokers, create market surveys and other various ad hoc marketing-related tasks

• Maintain a comprehensive database of team transactions and activity

• Process team expense reports in Concur and other various administrative support tasks as necessary  

• Handle invoicing, financial tracking, and reporting for the team

• Create a variety of presentation materials while also coordinating business content for proposals and ad hoc research projects

• Take a proactive role in creating and managing a marketing plan for new listings to include: the design of brochures both in the messaging and the utilization of compelling images (photos, maps, aerials); Our Listings; email campaign; signage; CoStar/Loopnet/Crexi listings, and more

• Create quarterly newsletters using Email Marketing Cloud

• Create social tiles and emails to announce new listings, new deals, and more

• Manage email lists for team and update as necessary

• Create CoStar surveys and tour books

• Serve as initial point of contact for email marketing campaigns, content gathering, template utilizations, and project management

What you’ll bring

• Bachelor’s degree from an accredited 4-year college or university

• 2+ years of sales or administrative experience in a professional environment

• Adobe Creative Suite (InDesign. Photoshop, Illustrator) experience required

• Commercial real estate experience is preferred

• High proficiency in MS Office Suite (Word, Outlook, Excel, PowerPoint)

• High level of initiative and excellent communications skills, both oral and written

• Proactive mindset that anticipates the needs of the team

Pursuant to state/local law, Colliers is disclosing the following information:  

Approximate Hourly Range for Role: $26.00/hr to $33.65/hr

Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits

Employees (and their families) are provided options for employer subsidized medical benefits including RX, dental, vision as well as employer paid basic life/AD&D insurance and short-term / long-term disability. Employees are able to enroll in our company’s 401k plan, which includes an employer match. Employees will also receive 10 days of sick leave and a minimum of 15-days vacation annually. Certain senior-level roles are eligible for unlimited time off. Employees will also enjoy 10 paid holidays plus two personal flex days throughout the calendar year. 12 weeks (for birth parents) and 4 weeks (for non-birth parents, including adoptive/foster parents) for paid parental leave will also be available for use after successful completion of 90 days of employment.

Bonus (of appli