Case Manager POH OCDSS

Overview

Seeking: compassionate individuals looking to help make a difference!If you are passionate about making a difference in someone’s life and want to work for an organization that appreciates and recognizes their employee’s success, we encourage you to apply today!Our Full-time opportunities offer:· Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time· Employer funded Pension Plan (company contributions begin after 1 year of employment)· Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles· Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life· Flexible Spending Accounts· Eligibility for the Federal Government's Public Student Loan Forgiveness Program

 

SCOPE AND PURPOSE OF POSITION:Pathway of Hope (POH) is an innovative, holistic, client-centered approach to helping break the cycle of intergenerational and chronic poverty, effectively improving social determinants of health as well as quality of life and health outcomes. The POH strategy involves outreach, working with families in their homes and in the community, and linkages to community resources to build, establish and maintain stability. POH Case Manager will work directly with the Oswego County Department of Social Services to deliver case management supports to individuals and families receiving Temporary Assistance. Primary office location is OCDSS in Mexico, NY with secondary site at The Salvation Army in Oswego, NY.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position must remain in compliance with all stipulations of the contractual agreement funding this position and comply with policies and procedures set forth by The Salvation Army.• Project Summary: Work closely with OCDSS team to address barriers to employment and health-related social needs for families and individuals receiving Temporary Assistance by providing case management utilizing the Pathway of Hope framework.• Case Management: Fulfil case management tasks and obligations, including but not limited to: receive referrals from OCDSS, complete TANF/TA applications, HUD forms, intake assessment screenings, develop focused and time-sensitive Individualized Living Plans/goal plans, provide case management and referrals to community resources; complete POH assessments, measurements, and other program requirements• Outcomes: Must maintain compliance with both OCDSS and POH program standards including retaining caseload of 40 individuals/families per year, minimum face to face visits dependent upon family need, case updates and case conferences regularly and as needed to improve self-sufficiency as measured with assessments and increase in resources• Data Entry and Program Compliance: Must be tech-competent and able to manage multiple database requirements (with training and support). Meet and maintain OCDSS and POH program compliance expectations including but not limited to HMIS data entry and Pathway of Hope client data entry within required timeframes for each system; maintain accurate data for monthly reporting to OCDSS and Pathway of Hope to ensure meeting project outcomes for both funder and agencyPathway of Hope Case Management framework:• Collaborative, strengths-based, holistic goal planning to Identify root causes of need; develop and implement a detailed and individualized service plan, utilizing strategies of intervention with consideration to family strengths and all aspects of the family's life and cultural background; holistic approach includes physical, emotional, spiritual needs; using the SMART goal model, address needs of the family unit/members; includes measurable outcomes, connecting with resources to meet goals, monitor and refine the plan as appropriate over time.• Engage and maintain contact with client families, meeting regulatory requirements by conducting home/community-based visits of significant duration as determined by family needs.• Provide casework/counseling, crisis intervention, networking advocacy, coordinate services with other community service providers and make referrals as needed or appropriate• Timely and accurate documentation of clients' progress throughout the process - including calls, referrals, home visits, case narratives, assessments, statistics, reports and outcome data - using client databases as assigned by POH and/or project funder• Actively participate in weekly supervision, team case conferences, staff meetings, POH & Service Point database training and professional in-service training sessions (trauma informed care, Mandated Reporter/KeepSafe, cultural competency/humility or other as appropriate)• Coordinate with clients to address spir