Product Owner & Head of IAM Directory Services

About this Job 
Mondelez International is hiring a Senior Manager – Product Owner & Head of IAM Directory Services

Locations - Remote in the United States

Role Overview: 

We are seeking a Senior Manager – Product Owner & Head of IAM Directory Services to lead the strategy, engineering, and lifecycle management of enterprise directory and machine identity platforms within our global Identity and Access Management (IAM) organization. 

Operating within a product operating model, this role owns the Directory Services and Certificate Lifecycle Management platforms end-to-end, including strategy, roadmap, architecture, engineering delivery, resilience, and governance. The role leads the operation and modernization of a global multi-domain, multi-forest identity environment spanning Active Directory, Microsoft Entra ID, and cloud identity integrations, while overseeing the enterprise certificate lifecycle management program. 

This position plays a critical role in strengthening the organization’s identity security posture by reducing the technical attack surface, securing hybrid identity platforms across on-premise and cloud environments, and advancing automation through scripting and modern DevSecOps practices. Success in this role requires deep expertise in identity security architecture, Infrastructure as Code (IaC), and end-to-end certificate lifecycle management. 

Key Responsibilities 

Leadership – IAM Policy, Strategy & Roadmap 

• Own the strategic direction and roadmap for enterprise Directory Services and Certificate Lifecycle Management platforms within the IAM product portfolio. 

• Define and drive multi-year platform strategy aligned with enterprise Zero Trust, identity security, and hybrid cloud transformation initiatives. 

• Translate enterprise IAM policies and security standards into directory, machine identity, and certificate governance frameworks. 

• Lead platform lifecycle management, including modernization initiatives such as directory consolidation, hybrid identity adoption, and machine identity governance improvements. 

• Manage platform backlog, priorities, and engineering delivery in alignment with the product operating model and agile delivery practices. 

• Partner with IAM leadership to ensure directory and certificate platforms support broader identity governance, authentication, and privileged access strategies. 

Directory Services & PKI Platform Engineering & Operations Leadership 

• Lead engineering and operational oversight of the enterprise directory services infrastructure, including Active Directory multi-domain and multi-forest environments. 

• Ensure reliability, scalability, and security of enterprise directory infrastructure including domain controllers, replication topology, DNS integration, and group policy architecture. 

• Establish engineering standards for directory architecture, operational stability, and platform resilience. 

• Oversee platform lifecycle management including patching, upgrades, monitoring, and disaster recovery planning. 

• Manage the enterprise PKI ecosystem, ensuring secure certificate issuance, validation, renewal, and revocation processes.<