Wealth Management Banking Solutions Group | Sr. Business Control Specialist

Job Description:

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.

Merrill is committed to an in-office culture that supports collaboration, engagement, and career development.  Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Merrill, we empower you to bring your whole self to work. We value the unique perspectives in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different skills and experiences that individuals bring from all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce  and positively impact the communities we serve.

Job Description:

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Responsibilities:

This role will support the Banking Solutions Group on many aspects including SPI control and metric performance, analyzing performance to identify emerging risks, sales practice monitoring & performance, supporting issue management. Will partner with LOB leaders, Consumer Banking, Lending and Shared Services, and GCOR/audit partners to ensure all actions are completed within required timelines. Ensures any risks associated with execution and/or timeline are immediately escalated. Supports one-time deliverables and special projects as needed. 

• 5+ years of banking or lending controls experience where milestones were met or exceeded

• Consumer lending background and strong understanding of lending laws, rules, and regulations

• Familiar with UDAAP, RSNIP, FRCA, ECOA, RESPA, TILA SCRA – core banking and lending regulatory framework

• Familiar with SPI, control ownership, and metric management

• Experience supporting regulatory and audit exams, including evidence and narrative preparation

• Proven individual contributor leadership skills

• A true team player and collaborator, translating knowledge and experience into strong and productive relationships internally and externally

• Ability to challenge business partners while maintaining constructive relationships

• Results oriented with proven track record of outstanding ability to motivate and influence others to accomplish objectives: present oneself assertively, convincingly and with confidence to establish credibility and respect for others

• Excellent problem-solving skills

• Must be able to provide evidence of consultative communication and relationship building skills 

• Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic

• Highly motivated self-starter, proactive, with intense focus on results; conveys a sense of urgency to achieve business goals and exceed expectations

• A respected business partner who adds value to the broader team and can diplomatically handle conflicts; demonstrated ability to cultivate effective partnerships with other LOBs

• Ability to handle ambiguity and adapt to changing circumstances

• An impeccable reputation for integrity and consistency must possess sound business ethics acting in the best interest of the client

• Excellent time management and organizational skills