APC Trainer - Allergan Aesthetics NW and West

Company Description

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.
Allergan Aesthetics | An AbbVie Company

Job Description

The APC Field Trainer (TED) is responsible for the deployment of training on medical aesthetic practice management programs and initiatives aligned with the needs of the Aesthetic business and designed to deliver commercial impact.

The TED supports Allergan Medical Institute (AMI) and Allergan Practice Consultants (APCs). The TED team develops and delivers content at AMI events to offer the highest level of practice management education to medical aesthetic practices. They are also the field trainers for APCs, ensuring fulfilment of all aspects of the APC role to maximize commercial outcomes efficiently, effectively, and consistently. 

The TED works closely with the APC Training Director, (TD) Head of AMI for Business/APC training and BSM Consulting (BSM) to monitor and improve skill progression from entry APC positions to senior positions. 

Allergan Medical Institute for Business (AMI) Support

• Works closely with AMI leadership to identify customer education needs.
• Works closely with TD, AMI, and BSM to develop content and training materials to be delivered at AMI events.
• Collaboratively works with BSM and all key Allergan stakeholders in the Medical/ Legal/Regulatory/Compliance process to ensure all relevant materials are approved.
• Regularly participates in and effectively presents at AMI events (including understanding the audience needs, subject matter being delivered, and presentation best practices).
• Places emphasis on developing relationships with the AMI team(s) and AMI event attendees.
• Manages expenses for assigned projects and courses, contracts with external consultants and vendors, and ensures all within budgetary guidelines.

Field Training, On-boarding, and APC Area Support  

• Understands APC key strategic imperatives and customer needs and aligns team training needs in partnership with TD to support in execution of imperatives.
• Emphasizes building and developing relationships with sales trainers, APC directors, AMI colleagues, and BSM stakeholders.
• Coordinates with TD, APC Executive Directors, and BSM on the oversight of both new hire and tenured APC’s progress throughout the APC training continuum.
• Collaborates with TD, APC Executive Directors, and BSM on the development of training curriculums to ensure a consistent onboarding and continued development experience.
• Attends and participates with the direction of the TD with BSM at new, intermediate, and annual training meetings (may include assisting in the organization and session development as well).
• Attends area POA’s and other Allergan meetings, including AMI and ADL.
• Works closely with TD, APC Executive Directors, and BSM to identify APCs who would benefit from 1:1 field co-travel.
• Provides written co-travel follow-up notes and specific action items to ensure consistent training methods are followed and appropriate feedback is provided.
• Works closely with TD, APC Executive Directors, and BSM to ensure training objectives and experiences are consistent with other TEDs.
• Provide guidance to APCs on integration and collaboration with internal selling teams.

Qualifications

Education and Experience

• Bachelor’s degree
• Knowledge of health care and or pharmaceutical industry
• Minimum of 3 years’ experience in the APC role
• 2 - 3 years of sales training experience preferred, not required
• 2 - 3 years project management experience, healthcare preferred, not required

Essential Skills, Experience, and Competencies (includes Licenses, Credentials)

• Be positive role model
• Exhibit a high degree of technical expertise, business acumen, and customer engagement ability
• Strong interpersonal and collaborative teamwork skills
• Strong written and verbal communication skills
• Continuously assesses training and development needs of a team of director reports and coordinates training resources, personnel, and contract services to ensure the long-term development of the team
• Ability to travel up to 50%
• Have demonstrated ability to form, lead, and facilitate integrated teams and individuals. 
• Exhibits high degree of flexibility in adapting to a