Server - Giants Ridge

Compensation Amount:

11.13 USD Hourly

Job Summary:

The Server is responsible for taking food and drink orders from and serving all guests in assigned section of the dining room in a fast, courteous and efficient manner.  The server must ensure correct billing procedures and provide excellent service to guests, ensuring level of service meets the Company’s standards.

Job Description:

ESSENTIAL FUNCTIONS

• Greet guests in a polite, positive manner; takes beverage orders. Check patrons’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Answer questions about the menu and takes food orders. Explains how various menu items are prepared, describing ingredients, and cooking methods. Suggests any menu item.
• Submit food order into kitchen.
• Serve guests their desired entrees in a friendly, efficient manner.
• Maintain pleasant dining experience.  Check on guests periodically throughout their meals and attends to their needs. Deliver check and completes transaction making accurate change when necessary.
• Perform clean-up duties after each meal service; and, prepares and sets up for next meal.
• Keep assigned tables clean and properly set up, including vacuuming and arranging tables and chairs. 
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Report gratuities at the end of each shift as required by Company policy and law.
• Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong sanitation habits.
• Mathematic skills.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers. 
• Ability to recognize when a problem has occurred and communicate it to management. 

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.  Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day. 
• Climbing steps regularly. 
• Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
• Physical presence at the job site is essential to perform job duties. 

EQUIPMENT USED

• Touch-screen computer.  POS System and credit card machine.
• Restaurant equipment, including trays, cleaning supplies/solutions, washcloths, drink machines, etc. 

Looking for a job where work feels like an adventure?  Giants Ridge managed by Guest Services, Inc., is looking for friendly and service-oriented Servers to join our team!  This is a seasonal position with opportunities to transition into regular, year-round employment.  If you enjoy providing great service while surrounded by breathtaking scenery, this is the perfect opportunity for you!

Why Join Giants Ridge?

• Mountain Perks – Enjoy free employee passes and discounts for your family so you  can hit the slopes and trails all season long!
• Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge. 
• Work with Friends – Join a fun, supportive team where every day feels like an adventure.
• Flexible Scheduling – We offer flexible schedules to fit your lifestyle, but some evening, weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.
• And More! – Additional perks and surprises that make Giants Ridge a great place to work!

Giants Ridge is the #1-rated family vacation destination in