Service Department Admin/Junior Service Advisor - Gene Messer Kia

Overview

Gene Messer Kia is part of the fast growing Group 1 Automotive, a leader in automotive retail.  We are looking to add a qualified SERVICE DEPARTMENT ADMIN/JUNIOR SERVICE ADVISOR to our team.

 

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

 

• File and maintain repair orders according to respective manufacturers’ specifications
• Acts as backup to receptionist/cashier
• Warranty booking
• Provides clerical and administrative assistance to departments as needed
• Must be organized and able to multitask
• Greet and welcome service customers in a genuinely friendly and courteous manner
• Handle customer follow-up calls and letters to maintain customer satisfaction
• Delivery inter-office items to accounting, corporate offices, sales department, parts department, collision center
• Update the customer’s service history file according to the procedures specific to the department’s service history system
• File repair orders as directed by service department management
• Other duties as assigned by manager

Qualifications

• Automotive experience is a preferred.
• Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word.
• Outstanding communication skills both verbal and written.
• Self-starter and self-motivated.
• Ability to work well in a process-driven environment.
• Ability to work independently and be self-motivated.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record

*All applicants must be willing to submit to pre-employment testing to include: background checks, MVR, and hair follicle drug testing in order to qualify for employment*

 

Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom.  We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

 

 

Group 1 Automotive is an Equal Employment Opportunity employer.