Assistant Manager: Banquets

Location: Frisco, Colorado

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

Job Title: Assistant Manager: Banquets

Job Status: Year Round Full Time

Compensation and Benefits:

• Compensation: Proposed hiring rate of $2,172.50 to $2,330.77+ biweekly amount, actual pay will be adjusted based on experience. 

• Benefits: This position is eligible to enroll in company subsidized medical, dental, vision, flexible spending, HSA, life/disability options; season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.  

Job Summary:

The Banquets Assistant Manager supports the successful execution of conferences, weddings, concerts, and special events by overseeing daily banquet operations and Copper’s Business Center. This role includes hiring, training, and coaching team members, ensuring seamless event delivery, and maintaining high service standards. The Assistant Manager also stays current on industry trends and drives continuous improvement to enhance guest experience and operational efficiency.

Essential Duties and Responsibilities:

Event & Guest Experience Management:

• Oversee daily operations for conferences, weddings, concerts, special events, and F&B outlets, ensuring a high-quality guest experience.

• Attend pre-cons, post-cons, BEO, F&B, and leadership meetings to ensure seamless event planning and execution.

• Monitor service quality, resolve guest concerns, and reinforce standards to ensure timely, professional delivery of food and beverage.

• Act as a Copper Mountain ambassador, modeling professionalism and exceeding guest expectations.

Operations & Facility Oversight:

• Conduct inspections of banquet spaces and the Conference Center to ensure facilities are “Neat & Tidy.”

• Coordinate and monitor maintenance, repairs, pest control, and sanitation compliance.

• Manage signage, buffet labels, and digital displays to support event operations.

• Oversee opening and closing procedures, including equipment checks, security systems, and building lock-up.

• Ensure compliance with OSHA, SSDS, health, liquor, and sanitation regulations.

Financial & Administrative Management:

• Oversee cash handling, deposits, payroll, credit card settlements, and employee timecards with accuracy.

• Manage labor budgets, scheduling, and cost controls to meet departmental goals.

• Reconcile sales and inventory using POS and inventory tracking systems.

• Partner with Finance on revenue accounting, reporting, and compliance with wage, hour, tax, and licensing laws.

• Maintain accurate business, employee, and compliance records.

• Research and propose capital projects to improve banquet operations.

Staff Leadership & Training:

• Recruit, hire, train, and develop banquet staff, including Housemen and Stewards.

• Provide ongoing training on SOPs, service standards, sanitation, alcohol service (TIPS), and safety practices.

• Supervise banquet, food, and bar service to ensure consistency and efficiency.

• Retain and develop strong employees while addressing performance issues proactively.

• Conduct scheduling and labor management to support operations within budget.

Food & Beverage Operations:

• Coordinate banquet activities with the kitchen, bar, and event support teams.

• Monitor food and beverage quality, service timing, and kitchen production to avoid delays.

• Assist with food prep, cooking, service, or clearing when necessary.

• Ensure compliance with standards for alcohol service, food handling, and sanitation.

Sustainability & Safety:

• Support Copper’s sustainability initiatives, including composting, recycling, and waste reduction.

• Maintain safe work practices that meet or exceed OSHA and reso