Student Success Advisor, Graduate Programs

Job Summary

This position will support the  College of Education master's and advanced credential programs by advising a diverse array of current students to promote their academic engagement, well-being and degree completion; facilitating recruitment, advising, and admissions for prospective students; implementing student success initiatives; consulting with faculty and department chairs to support programs and student success; and collaborating with other staff members to ensure effective operation of the Student Success and Advising Center.

Key Responsibilities

• Engage in proactive academic advising of current College of Education graduate and advanced credential using equity-minded practices. Advise students, program faculty and department chairs on program requirements, policies, procedures, and progress to degree; problem-solve as needed. Facilitate innovative advising systems to ensure students are retained and graduate. Support faculty and students with culminating activity and clinical practice processes. Coordinate the use of online advising tools, databases and website updates.
• Coordinate with College of Education staff to facilitate recruitment of a diverse applicant pool for College of Education graduate and advanced credential programs including engagement in recruitment activities, advising prospective students, and developing and maintaining online and printed materials. Support the program admissions process including application processing, interview days, and candidate notifications:
• Facilitate student success efforts utilizing data, including monitoring and tracking student progress and developing student success interventions. Develop, implement, and assess programming that fosters student success and well-being for a diverse student population. Implement and assess special projects to support student success. Collaborate with faculty to implement program-specific student success efforts:
• Collaborate with the Student Success and Advising Center team to offer comprehensive advising to prospective and current students. Address general inquiries across all College of Education programs, including the Liberal Studies BA, teaching credentials, advanced credentials, and master's-level programs:

Knowledge Skills and Abilities

Experience in student advising, programming and recruitment preferred. Experience successfully working with populations that are demographically and socioeconomically like the CSULB student population. Ability to learn, interpret, clearly explain and apply a variety of complex policies and procedures. Ability to interact in a professional, cordial and supportive manner with many visitors and callers. Ability to be a team player and work collaboratively. Ability to prioritize workload and work independently on projects with minimal supervision. Knowledge of University, College and departmental policies about admission, graduation, scholarship, catalog content for student and faculty information provision and advising highly desirable.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree in education, one of the social or behavioral sciences, or a job-related field, and two years of directly related experience.
• Occasional evening/weekend events scheduling flexibility needed.

Testing

A skills test will be conducted at the time of interview. 

Physical Summary

Light work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking.

Department

Student Success and Advising Center

Classification

Student Services Professional II

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $5,083 - $7,228 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base

1.0  time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior