• UQ Library

• This is a full-time, continuing position with salary in the range $73,072.86 - $77,476.66 (HEW 4), plus a generous super allowance of up to 17%.

• Only open to Australian Aboriginal and/or Torres Strait Islander people (Identified s105)

• Join a dynamic team, providing essential library services and support to students and academics.

• You will be a customer-focused individual with strong teamwork and communication skills, who thrives in a diverse and dynamic environment to be successful in this role.

• Based at our Gatton campus

About This Opportunity 

As a Library Services Officer, you will play a vital role in supporting UQ's students and academics. You will work primarily within the Client Experience team, providing essential services and contributing to the success of the Library's Aboriginal and Torres Strait Islander Services and Collection team. This diverse role offers the opportunity to work across various areas within the Library, adapting to changing service demands.

Key responsibilities will include: 

Primary

• Provide information and advice to students and staff including appropriate referrals when relevant. Support the Aboriginal and Torres Strait Islander Services and Collection Team with projects.

• Assist with the development and maintenance of library documentation and reports. Support team members, including training and workflow coordination. Resolve routine and non-routine issues.

• Contribute to the improvement of library systems, processes, and procedures. Participate in change initiatives and collaborate with colleagues on team goals and projects.

• Perform additional duties as directed, consistent with the skills and knowledge up to HEW level 4.

Secondary

• Providing high quality printing/copying services.

• Digitize materials, process orders, and manage the lifecycle of information resources, including learning resources, eSpace content, and print materials.

• Create, edit, and maintain library and institutional records, including metadata.

Please note:

• Occasional evening, weekend and/or roster work may be required.

• This role involves some lifting and upper body work for shelving activities.

The expectations for behaviour and ways of working are set out in the UQ Library Way and Essential Behaviours.

About You  

• Combination of experience in service delivery and education and/or relevant education/training.

• Demonstrated knowledge of issues affecting Aboriginal and Torres Strait Islander peoples in contemporary Australian society and their diversity of circumstances.

• Proficiency in various software applications and library management systems.

• Strong organizational and time management skills. Ability to prioritize tasks, meet deadlines, and take initiative.

• Excellent communication and interpersonal skills.

• Ability to work effectively as part of a team, collaborate with colleagues, and provide excellent customer service.

The University of Queensland considers that the filling of this position constitutes an equal opportunity measure under s105 of the Anti-Discrimination Act 1991(Qld) and under section 8(1) of the Racial Discrimination Act 1975 (Cth). 

The position is therefore only open to Australian Aboriginal and/or Torres Strait Islander people. 

The successful candidate will be required to provide evidence to confirm that they are an Aboriginal and/or Torres Strait Islander person.

You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including, criminal history and education checks.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.  

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activ