Medical Assistant-2

Job Description:

Job Title: Medical Assistant II

Location: Saint Louis, MO

Department: Psychiatry

Employment Type: Full-Time

Job Summary:
The Medical Assistant II plays a meaningful role in supporting individuals receiving outpatient psychiatric services by creating a welcoming, organized, and compassionate clinical experience. This is an opportunity to join a collaborative healthcare team where your skills directly support improved health outcomes, patient dignity, and whole-person care. You’ll build trusted relationships with clients and providers, contribute to a calm and efficient clinic environment, and make a daily impact in the lives of individuals navigating mental health needs.

In this role, the Medical Assistant II supports physicians, nurses, and clinical staff through hands-on patient care, phlebotomy and lab services, clinic coordination, and administrative support. The position blends direct client interaction with clinical and organizational responsibilities, ensuring safe, timely, and high-quality care delivery across outpatient and residential settings.

This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:
· Support physicians and nursing staff by assisting with patient care, examinations, and treatments
· Prepare and room clients by verifying medical history, collecting vital signs, and ensuring readiness for appointments
· Perform phlebotomy, injections, and laboratory testing while communicating results to providers and nursing staff
· Maintain a welcoming clinic environment by assisting with client check-in, answering questions, and providing service information
· Coordinate appointment scheduling, prior authorizations, chart management, and clinic injection calendars
· Prepare, clean, and stock exam rooms, lab areas, and medication rooms, including inventory management and temperature logs
· Accompany individuals to medical appointments and advocate for their rights and continuity of care
· Communicate with physicians, pharmacies, specialists, and internal teams regarding medical needs and follow-up
· Conduct health and medical reviews as directed and support discharge planning and hospital coordination
· Travel to residential locations as assigned and provide direct support to medically involved individuals when needed
· Maintain accurate and timely documentation in compliance with organizational policies
· Participate in required meetings and perform additional duties as assigned by nursing leadership

Education and/or Experience Qualifications:
· High school diploma or equivalent required
· Graduate of an accredited Medical Assistant program or Licensed Practical Nurse (LPN) in the applicable state
· One year of experience in a physician office or clinical setting preferred
· Phlebotomy training and prior laboratory experience preferred
· CPR certification preferred

Additional Qualifications:
· Valid driver’s license with acceptable driving record and current auto insurance
· Ability to maintain confidentiality and adhere to safeguarding protocols
· Strong verbal and written communication skills across in-person, phone, and virtual platforms
· Ability to work effectively with individuals from diverse socioeconomic backgrounds
· Capacity to follow instructions, accept supervision, and adapt in a fast-paced clinical environment
· Successful completion of background checks including criminal, driving, abuse/neglect, and fingerprint screening

Physical Requirements
· Ability to perform sedentary work, exerting up to 10 pounds of force occasionally
· Repetitive use of hands, fingers, and arms for typing, writing, and clinical tasks
· Ability to sit for extended periods with occasional walking or standing as needed
· Capacity to safely move throughout clinic and residential environments during assigned duties\8880

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: