Summer Intern - Partnership Operations (Omaha, NE)

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary of the Job:

 

The Intern role is accountable to develop core skills and working knowledge of FNBO business practices and operations through educational sessions, straightforward projects, and other duties requested by the manager.

Responsibilities
Participate in corporate internship program activities such as educational workshops, social events, and community outreach.

Duties may include
Attend and participate in required internship educational sessions to develop and enhance core skills, industry knowledge, and key system and process understanding (as available)
Participate and/or lead the completion of assigned short-term projects, as requested by manager
Work with manager to develop, implement and complete a development plan, intended to identify educational opportunities in the organization aligned with interests

About This Role:

 

Partnership Operations-Specific Duties may Include

Credit Card Partner Training – est. 75%

• Support training team with rebranding initiative for training materials and LMS platform (color concepts, logo integration, visual consistency)
• Review training materials to identify content gaps and propose solutions to better position co-brand cards and reduce complaint trends
• Assist with development of short-form live action video content for partner training and recommend integration strategies for video-based learning resources
• Partner with Training Manager to work towards ensuring all partner training materials meet ADA compliance standards
• Update and organize training documentation, job aids, quick reference guides, and resource library
• Participate in cross-functional meetings with Partnership Operations and Training teams and contribute to special projects as assigned

Home Improvement Loan Partner Annual Reviews – est. 25%

• Conduct Home Improvement Partner Annual Reviews, including:
  • Review of internal reporting for performance and complaints
  • Investigate various online resources (BBB ratings, criminal backgrounds, licenses, registrations, etc)
  • Assess holistic review of the partner and decide whether to approve partner for another year, or escalate partner for potential termination
• Management of Completion Certificates

The Ideal Candidate for This Role:

 

Program Requirements

• Must be a current university student or recent graduate with pursuing a degree in Business Administration, Finance, Economics or related field
• Undergraduate GPA of 3.0 or higher
• Possess leadership skills
• Working knowledge of Microsoft Office

Candidates must possess unrestricted work authorization and not require future sponsorship.

Work Environment:

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Compensation and Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Time Off Programs

• Health Savings Account (HSA)/Dependent Care

• Employee Banking

• Growth Opportunities

• Tuition Assistance

• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

To obtain compensation and benefit information related to this specific role, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20260483

Equal Opportunity & Belonging:

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