Policy Specialist, Market Responsibility, Trust & Safety

Spotify’s Trust & Safety team is dedicated to creating a platform that’s safe for users and creators and true to our values. We are seeking an outstanding Policy Specialist to join our Market Responsibility team in Trust & Safety. You are a problem solver who excels in a fast paced environment, can create structure in ambiguous spaces, and can support influencing cross-functional teams to drive solutions.

What You'll Do

• Leverage insights from Legal, Government Affairs, and Trust & Safety teams to identify, propose, and implement updates and improvements to existing workflows and tooling.
• Support Trust & Safety’s production of transparency reports, including setting project timelines and priorities, working with cross-functional stakeholders to track dependencies and facilitating cross-functional review and feedback.
• Conduct objective and timely investigations into legal requests.

Who You Are

• BA/BS degree or similar experience required.
• A minimum of 2 years experience in a role supporting content moderation and safety issues.
• Passionate about building a safe space for our users and creators; has a strong understanding of the online safety landscape, especially issues related to privacy and free-expression.
• Strong project management skills; proven ability to lead multiple projects simultaneously across time zones. Able to facilitate critical conversations with ease and balance competing priorities.
• Experience in data analysis and producing public-facing reports.
• Excellent stakeholder management and interpersonal skills; able to navigate complex issues and passionate about helping Spotify users and creators.
• Excellent communication skills; experience representing your team in cross-functional meetings and able to synthesize complex information for all audiences.
• Standout colleague with the ability to operate autonomously.
• Fast learner and thrives in a fast-paced environment.
• A flexible and solutions-oriented attitude, adept at finding solutions and improvements to reporting challenges.

Where You'll Be

• The role will be based out of Dublin, Ireland.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.