Product Manager — Solution Development (Clearance required)

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work You’ll Do

• Lead in product discovery and requirements by partnering with the Product Lead to define and refine solution requirements for the Flight Operations domain
• Participate in agile delivery assets, including drafting user stories and acceptance criteria that are clear, testable, and aligned to user outcomes
• Support the Product Lead delivery planning with Technical Leads to sequence work, plot delivery on a timeline, and ensure readiness for upcoming sprints
• Interface across teams (design, developers/engineering, and product) to remove ambiguity, clarify intent, and keep delivery moving
• Test completed features to validate acceptance criteria, document defects, and support re-test through closure
• Support maintenance solution artifacts and keep them current, including Personas, Journey maps, Process flows
• Participate in sprint execution by collaborating as needed to deliver software increments within sprint cadences

The Team

Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life.

Qualifications

Required: 

• Bachelor’s degree 
•  Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Experience supporting product management or business analysis for software delivery in an agile environment (Scrum or similar)
• Demonstrated ability to write high-quality user stories and acceptance criteria
• Hands-on experience with feature testing (e.g., functional testing, UAT support) and defect tracking
• Ability to create and maintain personas, journey maps, and process flows to communicate requirements and user needs
• Strong cross-functional collaboration skills with designers, engineers, and technical leads
• Experience delivering solutions on or alongside the Salesforce platform
• Must be able to obtain and maintain the required clearance for this role 
• Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors you serve

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.