Production Manager

Role Overview

We are seeking a detail-oriented and ambitious Production Manager to lead, inspire, and manage a high-performing underwriting and brokering team. This role involves driving revenue growth, setting the standard for excellence through personal production and market expertise, and institutionalizing best practices to achieve replicable results.

Requirements

Key Responsibilities

• Leadership & Team Development
• Coach, develop, and inspire production staff using EOS methodology.
• Create and implement comprehensive training programs for team development.
• Develop and refine KPIs and performance measurement tools.
• Foster a culture of entrepreneurship, growth, and accountability.
• Operational Excellence
• Partner with the Operations Manager to establish and maintain standard operating procedures.
• Ensure adherence to best practices and efficient tool utilization for high-quality and timely work.
• Market Engagement & Growth
• Maintain a strong understanding of commercial carriers and market trends.
• Actively participate in underwriting and brokering to stay market-relevant and model best practices.
• Retain at least 95% of key retail agencies while onboarding a minimum of 10 new agencies monthly.
• Personal Contribution
• Maintain a modest book of business to build credibility and strengthen key relationships.
• Model behaviors that drive exceptional client experiences and team development.

Qualifications

• Experience
• 3–5 years in commercial lines underwriting (excess and surplus lines required).
• 3–5 years of management experience in a fast-paced environment.
• 1–2 years of experience developing training programs, processes, and KPIs.
• Skills
• Strong verbal and written communication.
• Proficient computer and organizational skills.
• Decision-making, critical thinking, and adaptability.
• Positive attitude and commitment to personal growth.
• Certifications
• Property and Casualty Insurance license required.

Benefits

Benefits

• 401(k)
• Health, Dental, Vision, and Disability Insurance
• Paid Time Off (PTO) and Parental Leave
• Flexible, remote work environment

Ready to join a fast-growing company and build a successful career in the insurance industry? Apply now to become part of our dream team!