Senior Database Engineer

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

We are looking for a Senior Database Engineer to join our database operations team.

Job Description:

Job Title: Senior Database Engineer

Meet our Team:

PayPal’s Database Operations Team Primary goal is being laser focused in achieving 5 9s availability. Team members operate as Level 2 Support during on-call in rotational basis for PayPal Site database support and address all the escalations from the L1 Support and participate in triaging incidents and identify root causes. Team is responsible for Disaster Recovery Drills, Backup & recovery, proactive SQL tuning and suggest areas of improvement, implementing security policies and working on various NoSQL implementations and contribute to automation of processes.

Your Way to Impact:

Partnering with peers in product development and other operational teams to enable business and deliver projects when not On-call. Working with vendors to manage support SLA’s. Experience in understanding and awareness in an Incident/Problem management process and procedures in driving integration, improvements, documentations, and support strategies in operational environment. Additional points of impact:

• Be an availability champion to PayPal's mission critical production databases.
• Partnering with peers in product development and other operational teams to enable business and deliver projects.
• Explores the automation opportunities for repeatable tasks and recommend/implement the solutions in collaboration with the appropriate teams.
• Proactively finds the potential database issues and takes Initiative to address them in a timely fashion.

Your Day to Day:

• Provide Database support and engineering for 24/7 environment.
• Partnering with peers in product development and other operational teams to enable business and deliver projects.
• Triage incidents and identify root causes. Proactively finds the potential database issues and takes Initiative to address them in a timely fashion.
• Drive Incident management, identify corrective/preventive actions and complete such actions.
• SQL review/tuning and suggest areas of improvements
• Able to gel with a large team of DBAs, Command Center, Sys Admins, Architecture, and ETL team and willing to share knowledge.
• Follow change management and secu