Director of Data Acquisition & PM - Datasets

Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building the tools and infrastructure needed to increase civic participation, empower Democratic candidates to win, and support the success of progressive causes. Since its founding in 2019, over 500 partners—a range of nonprofit organizations, national political committees, and individual campaigns—have utilized Civitech’s tools to reach tens of millions of voters to help create a more equitable and progressive democracy. 
The Director of Data Acquisition will lead a large team focused on the extraction, normalization and ingestion of civic data. This person would also contribute significantly to the product direction of tools used by the team to ingest data as well as the user-facing products built on these datasets. This person would lead a team working to build an unparalleled database on U.S. government officeholders, candidates and places. Civitech is a remote-first company hiring within our current footprint of 24 states (AK, CA, CO, DC, DE, FL, HI, IL, MA, MD, MN, ND, NH, NJ, NV, NY, OH, SD, TN, TX, VA, WA, WI, WY); Civitech does have an office in Austin, TX.
It is important that our team reflects the diversity of the organizations we seek to serve. We strongly encourage women, people of color, LGBTQIA+ people, and others otherwise underrepresented in the technology sector to apply.

What You Will Do:

• (30%) Team Leadership:
• Directly and indirectly manage several team members working on project management in service of data collection from highly disaggregated, nonstandardized and complex sources
• Lead a team of contractors who conduct outreach to local election officials and institutions across the country
• Ensure that contractors are appropriately trained and staffed on research verticals each week with special consideration for each vertical’s relevant deadlines and required trainings
• Create comprehensive, proactive plans around our data coverage which meet the needs of our customers 
• Create a positive, motivated, and entrepreneurial team culture which prioritizes direct feedback and continuous improvement
• (25%) Data Management 
• Ensure that millions of data points across domains such as candidate names, early voting locations, geospatial information and phone numbers for elected officeholders are collected and ingested with minimal error
• Create and maintain robust documentation about process, timeline and data standards across all research verticals
• Manage technical contributors responsible for database architecture / design, identifying problematic data and providing technical consultation
• Track key indicators of data quality and make proactive recommendations to improve data accuracy and robustness
• (15%) Cross Team Collaboration
• Support Sales teams by providing guidance on our data and product offerings
• Support Marketing teams by identifying unique insights and analyses from our data
• Partner with Customer Success teams looking to address customer and user tickets in a timely manner
• Make strategic planning decisions around partnerships with external vendors and scoping custom projects  
• Join calls with existing customers looking for guidance on how to use our data as well as prospective customers who may have questions about our offerings
• (15%) Product Management 
• Work closely with engineers and technical staff to maintain and develop internal tools for efficient data collection, normalization and standardization
• Make key prioritization decisions around what internal features we build in order to improve the processes of data collection, QA and standardization
• Create user stories and acceptance criteria for new features in our internal tools
• Partner with GTM teams to scope, develop requirements and help launch customer-facing products which use our data
• (15%) Systems & Operations
• Create and manage systems for tracking expenses required for completing research in an efficient, accurate and timely manner
• Design new systems for more efficient data collection and processing
• Predict and plan for hiring temporary contractors as needed; partner with HR to onboard them
• Manage several third-party software systems used by the team
• Review all data contracts to ensure that our teams are well-equipped to satisfy SLA requirements

About You:

• 12-18 years of professional experience including including 6-9 years of experience managing large, cross-functional teams
• Strong written and verbal communication skills
• Advanced SQL knowledge
• Product management experience
• Experience working with political data, maintaining complex d