Director GBCM Center of Expertise Internal Communications & Productions

Basic Function 

Wolters Kluwer is a global leader in professional information, software solutions, and services for the health, tax & accounting, governance, risk & compliance, and legal & regulatory sectors. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. The Company serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 22,000 people worldwide. Every day, our customers make critical decisions to help save lives, improve the way they do business, and build better judicial and regulatory systems.  

The GBCM Center of Expertise (“COE”) Internal Communications & Productions is responsible for developing and executing communication strategies and content that align with organizational goals. The COE creates high-quality materials, turnkey templates, and toolkits for employee engagement programs, HR, compliance, crisis communications, M&A and other routine and complex communication scenarios. ​It also includes preparing briefings for leadership presentations (internal/external) in close collaboration with other teams' part of the GBCM function. The team focuses on strategic content creation and the maintenance of communication assets to support key initiatives across the organization.​ 

Reporting to the EVP, Chief Brand & Communication Officer, the Director of COE Internal Communications and Productions will lead and manage the strategic and operational aspects of Wolters Kluwer’s internal communications. The Director will oversee a team of communication professionals and work closely with GBCM leadership team to ensure alignment with the organization’s goals. 

The role can be based either in USA or in Europe, preferably in one of the largest offices. The Director manages resources in multiple geographies (North America, Europe, APAC) to provide coverage across time zones. Additional requirements include but are not limited to good communication and interpersonal skills to establish strong relationships with cross-functional teams, an ability to quickly adapt to changes in business requirements, and a desire to learn new skills and areas of responsibility. 

Essential Duties and responsibilities 

• Strategic Leadership: Lead the COE Internal Communications & Productions team in the design and execution of comprehensive communication strategies that align with the organization’s mission, vision, and goals. The main activities in scope are the following:  

• Development a communication strategy and plan for all enterprise employee engagement and HR and compliance programs 

• Authoring of all materials needed for enterprise, HR and compliance programs 

• Champion content creation that may be adapted by divisional communication teams 

• Development and maintenance of reusable templates and toolkits for the most common communications scenarios  

• Development and maintenance of M&A, Crisis Comms, and complex change scenario toolkits and templates 

• Presentation briefings / PPT refinement and production (in close collaboration with creative design team part of branding) 

• Team Management: Lead, mentor, and develop a high-performing communications team, fostering a culture of innovation and excellence. 

• Stakeholder Engagement:<