Product Manager, Health Care, Outpatient HIT

Overview

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

 

The American Heart Association has an excellent opportunity for a Product Manager, Health IT, Outpatient based out of our National Center office.

 

This position can be home-based. Team members are also remote.

 

This is a full time, benefits eligible, grant funded opportunity. Current funding will expire on June 30, 2028, with the possibility of extension.  

 

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

 

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

The Product Manager will be responsible for activities related to quality-checking, maintaining, and enhancing the Outpace CVD™ Registry platform and supporting new and existing health system customers in the EHR integration process and use of the platform. The Product Manager will also collaborate with staff in the Clinical Research department and external health systems to support quality improvement work using registry data, primarily focused on the Cardiovascular-Kidney-Metabolic Health Initiative, prevention of cardiovascular disease, and management of cardiovascular risk factors. This will include compiling data to identify trends.

 

This position will work closely with the outpatient Sr. Product Development Manager, our third-party software vendor for the registry platform, and other Health IT team members to oversee product quality, incorporate the latest clinical guidelines into registry functionality, and bring health system data into the registry. This work will include reviewing and testing clinical quality measures, working with expert clinical volunteers to incorporate feedback into platform enhancements, and analyzing data for use in external presentations.

• Product Integration/Expansion: Act as project lead for assigned registry projects and pilots. Lead health systems in the process of loading EHR data into the registry via FHIR APIs and verifying its accuracy and completeness. Participate on teams for application of technology overlap of clinical quality improvement projects.
• Clinical Measure Testing: Work to understand the algorithms behind the clinical quality metrics in the registry platform and review their functionality through regular testing. Collaborate with expert clinical volunteers to implement guideline-driven logic. Coordinate with the Sr. Product Development Manager, Quality Measures team, and end-users to ensure these metrics function accurately and reflect end-user and Association needs.
• Data Analysis and Presentations: Pull reports from the registry platform and manipulate in Excel as needed to support internal program evaluation and external presentations. Create graphs and talking points for PowerPoint slides. Collaborate with CKMH Initiative staff and other team members to hone the data and talking points to meet the audience’s needs.
• Product Enhancements and Maintenance: Support Sr. Product Development Manager in developing technological specifications for the Outpace CVD Registry and other software products that use outpatient clinical data. This includes quality-checking the product and reporting defects or desired changes to the software vendor. Coordinate with software vendor to track ongoing work and deployments. Communicate enhancements and bug fixes to internal teams and external end-users.
• Staff and Customer Support: Develop and deliver staff and customer webinars related to assigned projects. Provide insight and guidance on technology updates and enhancements. Provide ongoing QI staff support and training as program technology subject matter expert.
• Budget Management and Reporting: Establish and monitor assigned project budgets including vendor service level agreements and deliverables.

 

Qualifications

Required Skills:

• Bachelor’s Degree
• At least