Program Coordinator I

Posting number: PSA001

Department: South Carolina State University

Division: Office of 1890 Research & Extension Programs

Job classification: Program Coordinator I

Posting type: Open

Categories: Human Resources, Customer Service, Office and Administrative Support

Summary

The Human Relations Coordinator performs professional-level human resources and employee relations work in support of departmental operations. This position serves as a liaison between the department and University Human Resources, ensuring compliance with employment procedures, maintaining personnel records, coordinating recruitment and onboarding activities, and supporting employee relations initiatives.

The coordinator works independently with minimal supervision while maintaining a high level of professionalism, confidentiality, accuracy, and customer service.

Examples of duties

Essential Duties and Responsibilities

Recruitment and Onboarding

• Collaborate with the Senior Human Relations Generalist to support recruitment and selection activities.
• Research and post-employment opportunities on appropriate job boards and recruitment platforms.
• Screen applications and identify qualified candidates.
• Coordinate interviews, schedule candidate meetings, and prepare interview materials.
• Conduct reference checks and assist with hiring recommendations.
• Facilitate onboarding activities and ensure completion of new hire documentation and checklists.
• Serve as a primary point of contact for new employees during the onboarding process.

Human Resources Administration

• Prepare and review employment documents for submission to University Human Resources.
• Ensure personnel actions and employment records are accurate, complete, and compliant with institutional requirements.
• Assist with reviewing position descriptions for accuracy, completeness, and alignment with job duties.
• Maintain confidentiality of personnel records and sensitive employee information.

Records Management

• Maintain electronic and physical personnel files.
• Develop and maintain organized systems for human resources records management.
• Ensure timely filing, tracking, and retrieval of employee documentation.
• Support records retention and compliance requirements.

Employee Relations

• Assist in the development and implementation of employee relations programs and initiatives.
• Collect, maintain, and analyze data from surveys, studies, and special projects.
• Support efforts to enhance employee engagement and foster a positive workplace culture.
• Assist in addressing organizational concerns through open communication and collaborative problem solving.

Technology and Administrative Support

• Utilize human resources systems and technology platforms to improve efficiency and service delivery.
• Participate in professional development and technology training opportunities.
• Learn and apply new software and technologies as needed to support departmental objectives.
• Assist staff with planning, preparing, and delivering programs and initiatives.

Qualifications

Minimum Qualifications Required

• Bachelor's degree.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Typing proficiency of at least 55 words per minute.
• Ability to learn and utilize Microsoft Teams, SharePoint, OneDrive, and other business technologies.
• Three to five years of experience in human resources, administration, business management, or related areas.
• Professional human resources training or certification.

Knowledge, Skills, and Abilities

• Knowledge of human resource management principles and practices.
• Strong verbal and written communication skills.
• Ability to analyze information and prepare comprehensive reports.
• Strong organizational and records management skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to establish and maintain effective working relationships with employees, leadership, faculty, students, and the public.
• Strong customer service, problem-solving, and interpersonal skills.
• Ability to work independently and manage multiple priorities.

Work Environment

• Standard business hours are Monday through Friday, 8:30 a.m. to 5:00 p.m.
• Occasional evening or extended hours may be required.
• Occasional travel may be required.
• Must be able to effectively interact with diverse populations, including rural and underserved communities.

Core Competencies