Business Operations & Strategic Enablement Lead

The Role

The BOSE team drives strategic execution and continuous improvement and communication across Clinical Operations and Development. We are establishing a structured change intake and oversight engine led by Business Process Owners to prioritize, measure impact, and coordinate delivery with Quality, Digital, and other enabling functions. As part of the end-to-end continuous improvement process is a strong linkage to enhance our controlled documents and train effectively across all critical changes. The focus of this role will to support the Head of Process, Training & Execution within BOSE to oversee controlled process management and training execution by rebuilding SOPs and curricula, ensuring consistency, compliance, and efficiency while stewarding documents and audit/inspection follow-ups.

The BOSE Process Training and Execution Lead will be responsible for shaping and executing the learning agenda for their business function, ensuring employees develop the technical, functional, and role-specific skills required to excel. This role owns all aspects of function-specific learning, from needs assessment to delivery, while collaborating closely with Moderna University for enterprise-level learning programs; leadership, management, and culture learning; and shared resources. This position is ideal for a proactive professional who can balance functional expertise with cross-enterprise collaboration.

Here’s What You’ll Do

Training Strategy & Governance

• Work with functional leaders and partners to develop an actionable learning road map focused on priority skills and performance outcomes. Your first step will be to integrate enterprise learning programs into these road maps to drive enterprise consistency and alignment.

• Conduct regular needs assessments to identify skill gaps and prioritize learning initiatives for the function.

  • Build Training Strategy Framework for Development, with a focus on Clinical processes to start

  • Develop risk, impact and compliance driven approach to training focused on enabling GxP compliance and inspection readiness

• Create and maintain a learning roadmap aligned to business strategy

• Develop and facilitate learning experiences such as workshops and training sessions, tailored to roles or function as needed

Learning Execution and Curriculum Oversight

• Redesign training matrices and curriculum mapping with clear ownership in a digitized framework; streamline workflow

• Revamp curricula with functional partners to streamline and maintain accurate assignments

• Help drive strategy for role alignment across process and training curricula

• Evaluate and implement LMS optimization to centralize and automate training assignment and tracking

• Partner with curriculum owners to remap requirements and validate structures.

• Provide mentorship and guidance to Training Management Leads.

• Work with internal and external partners to design and manage the development and delivery of functional learning content, programs, and experiences. Partner with other functions and Moderna University to adapt content from other areas for your audience.

• Develop engaging learning content, including digital modules, videos, and job aids.

• Measure learning impact using business-relevant metrics and continuously improve programs based on feedback.

• Maintain budget oversight for functional learning activities, ensuring cost-effectiveness and quality

Drive Execution and Compliance

• Standardize communication and implementation plans for training rollouts.

• Oversee compliance, metrics and escalation process.

• Ensure ongoing oversight, including post-implementation feedback.

• Deliver training updates through multi-channel communication (town halls, governance forums, etc.)

• Collaborate with continuous improvement capability withing BOSE to ensure integration to streamlined E2E process change workflow as enhancements are built

Partner with Moderna University (ad-hoc)

• Engage with the Moderna University team to integrate enterprise-wide learning solutions where applicable (e.g., leadership, management, culture programs).

• Leverage enterprise content libraries