Principal Product Manager - Services Pro Experience (Remote - United States)

Summary

Millions of users rely on Yelp to research, contact, and hire local service professionals. With so much opportunity in the $1 trillion U.S. home services market, connecting consumers with reliable service providers remains a cumbersome and largely offline process. Yelp is transforming this space.

 

Our team is at the forefront of building a world-class product experience for service professionals. You’ll join an innovative, nimble, and fun team that blends the agility of a startup with the stability and resources of a successful public company. Your work will directly influence Yelp’s revenue and bottom line, giving you a unique opportunity to make a significant impact.

 

We are seeking a seasoned product leader to define and drive a strategy to make Yelp a world-class platform for small and large services businesses. This role will work across multiple groups within Yelp to deliver end-to-end product experiences on the service professional side of our marketplace. You will work closely with executive leadership to define company-level strategy, and will dive into the details to ensure coordinated roadmap execution across multiple product teams.

 

This opportunity is fully remote and does not require you to be located in any particular state within the US. We welcome applicants from throughout the US. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

What you'll do:

• 8+ years of experience in senior product roles. Marketplace experience a plus.
• Strong executive communication skills. This role will involve directly communicating with C-Suite leadership. You can get into the weeds to understand complex details, then distill that information for executive audiences and help them make informed decisions.
• Comfort with both product strategy and operational execution.
• Technical aptitude. In addition to building user-facing experiences, you will work closely with engineering teams to understand technical architecture and articulate how complex systems work together.
• Analytical expertise. The ability to define success metrics, guardrail metrics, and make informed recommendations on which tradeoffs to accept to deliver maximum impact.
• Competitor aware, customer focused—not the other way around. We are innovating for our users and customers, not chasing competitor tail lights.
• A Bachelor’s Degree or an equivalent work experience is required.

What it takes to succeed:

• 8+ years of experience in senior product roles. Marketplace experience a plus.
• Strong executive communication skills. This role will involve directly communicating with C-Suite leadership. You can get into the weeds to understand complex details, then distill that information for executive audiences and help them make informed decisions.
• Comfort with both product strategy and operational execution. Program management or product operations experience is a plus.
• Technical aptitude. In addition to building user-facing experiences, you will work closely with engineering teams to understand technical architecture and articulate how complex systems work together.
• Analytical expertise. The ability to define success metrics, guardrail metrics, and make informed recommendations on which tradeoffs to accept to deliver maximum impact.
• Competitor aware, customer focused - not the other way around. We are innovating for our users and customers, not chasing competitor taillights.
• A Bachelor’s Degree or an equivalent work experience is required.

What you'll get:

• Compensation range is $149,000-326,000 annually. Depending on your role and level, you may also be offered a bonus, restricted stock units, and benefits.
• This opportunity has the option to be fully remote in all locations across the US.
• You can find more information about Yelp's five star benefits here!

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”  We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.  Actual salary offered may