Bearing Inside Sales - Warehouse Specialist

Company: Interstate Bearing Systems
Location: Bismarck, North Dakota
Pay Range: $20.00-$25.00/hour DOE

About Interstate Bearing Systems

Interstate Bearing Systems is a trusted industry leader delivering innovative solutions in bearings, seals, belts, power transmission, and conveying systems. Serving a wide range of industrial customers, we are committed to quality, reliability, and exceptional customer service. Our mission is to help customers optimize equipment performance through expert product knowledge and responsive support.

Job Summary

The Inside Sales & Warehouse Specialist is a hybrid role combining inside sales, customer support, and hands-on warehouse operations. This position is critical to ensuring customers receive fast, accurate solutions—both from a sales and fulfillment perspective.

The ideal candidate is customer-focused, detail-oriented, and comfortable working both at a desk and in the warehouse. This role supports revenue growth, order accuracy, inventory integrity, and overall branch efficiency.

Key Responsibilities

Inside Sales & Customer Support

• Answer inbound customer calls and emails, assist with product selection, and provide pricing and availability.
• Generate quotes, follow up on customer inquiries, and identify upsell or cross-sell opportunities.
• Build and maintain strong relationships with customers by understanding applications and recommending solutions.
• Partner with outside sales representatives and product specialists as needed.
• Enter orders accurately and manage them through fulfillment.

Product Knowledge & Solutions

• Develop working knowledge of bearings, seals, belts, power transmission, and conveying systems.
• Pull correct part numbers and assist customers with product identification and substitutions.
• Stay informed on product lines, industry trends, and customer needs.

Warehouse & Inventory Operations

• Pull, stage, assemble, and package customer orders accurately and efficiently.
• Receive, sort, and store inventory according to product code, size, and type.
• Read and interpret pick tickets, work orders, shipping documents, and customer orders.
• Weigh, count, label, and record inventory transactions using computer systems.
• Assist with inventory counts and general warehouse organization.
• Operate forklifts and material-handling equipment as required.
• Transport materials within the warehouse or between locations as needed.

Administrative & System Support

• Enter and maintain accurate records in inventory and order management systems.
• Compile worksheets or tickets based on customer specifications.
• Use Microsoft Office tools (Excel, Word, Outlook) for basic reporting and communication.

Qualifications

Experience

• 1–3 years of experience in inside sales, customer service, warehouse operations, or industrial distribution preferred
• Experience in bearings, power transmission, or industrial products is a plus

Skills & Abilities

• Strong verbal and written communication skills
• Customer-focused with strong problem-solving abilities
• Mechanical aptitude and ability to learn technical products
• Ability to multitask between sales and hands-on warehouse responsibilities
• Proficiency with basic computer systems