Sr Learning Experience Designer

Grow with us

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position. Please provide a link to portfolio or add portfolio to attachments. 

About this opportunity

Ericsson is seeking a Senior Learning Experience Designer to develop engaging, outcomes-driven learning experiences that support the growth of our employees, partners, and customers. This is a hands-on, full-time role (remote/hybrid) within the GTM Learning & Enablement team, reporting to the Director of Content Experience. You will collaborate with subject matter experts and business stakeholders to design blended learning programs across onboarding, sales enablement, and certification — translating complex technical and business concepts into clear, measurable experiences. A key focus is elevating the end-to-end learner experience within the LMS and contributing to our transition to a new LMS platform.

What you will do

• Design end-to-end learning experiences across multiple formats: self-paced e-learning, virtual instructor-led training (vILT), microlearning, video, simulations, and job aids
• Consult with stakeholders to assess business needs, identify performance gaps, and recommend appropriate learning solutions
• Apply adult learning principles and instructional design methodologies to drive measurable behavior change
• Partner with subject matter experts to distill complex information into concise, learner-centered content and scenarios
• Develop storyboards, scripts, facilitator guides, job aids, and assessments
• Manage multiple projects simultaneously from intake through launch, including timelines, stakeholder communication, and quality assurance
• Design intuitive learner journeys within the LMS, including page layouts, navigation flows, and branded learning destinations
• Build and iterate on courses using authoring tools such as Articulate Storyline and Rise 360
• Use data (xAPI, SCORM, engagement metrics) and learner feedback to continuously improve adoption and outcomes
• Apply UX and visual design principles; contribute to the team's design system, templates, and style guides
• Stay current on learning technology trends, including AI-assisted authoring and adaptive learning

The skills your bring

• 7+ years of experience designing learning experiences, including sales and partner enablement, in a corporate or agency environment
• Bachelor's degree in Instructional Design, Learning Sciences, Educational Technology, Human-Computer Interaction, or related field — or equivalent practical experience
• Experience designing learner journeys within an LMS environment and optimizing content discoverability
• Portfolio demonstrating a range of modalities (e-learning, ILT/vILT, video, microlearning, performance support)
• Advanced proficiency in at least two authoring tools (e.g., Articulate Storyline 360, Rise 360, Adobe Captivate)
• Experience with LMS platforms (e.g., Cornerstone, Docebo, Absorb) and familiarity with SCORM and xAPI
• Strong writing, editing, and visual design skills
• Ability to manage multiple projects and stakeholders simultaneously from intake through evaluation
• Nice to have: Master's degree in a related field; UX research background; experience with Docebo LMS; video production or motion graphics skills (After Effects, Premiere, Figma); familiarity with AI-assisted design tools or Kirkpatrick evaluation methods
• Sales training preferred