Experienced Manager, Resource Management, Financial Accounting & Advisory Services

Job Summary:

The Experienced Resource Manager supports the Director of Resource Management in executing Financial Accounting & Advisory Services (FAAS) resource management strategy. This role is responsible for the day-to-day management of scheduling, resource allocation, and utilization across the FAAS practice, ensuring optimal deployment of talent to meet client and business needs. The Resource Manager acts as a key liaison between engagement teams, practice leaders, and operations, driving process excellence and data integrity in all resource management activities.

Job Duties:

• Scheduling & Resource Management
  • Maintains RMT (Resource Management Tool) as the single source of truth for all scheduling and resource allocation data
  • Coordinates assignment of staff to engagements, ensuring alignment with skills, competencies, and industry expertise
  • Proactively identifies and resolve scheduling conflicts and workload imbalances across teams and geographies
• Data Quality & Reporting
  • Ensures accuracy, completeness, and timeliness of data in scheduling systems
  • Distributes regular reports and providing managerial insights on utilization, capacity, billable hours, and pipeline trends for leadership review
  • Supports the Director in monitoring and analyzing resource metrics to inform strategic decisions
• Collaboration & Communication
  • Facilitates cross-practice and cross-geo collaboration, supporting integrated delivery and resource sharing
  • Communicates resource management processes, updates, and changes to stakeholders in a clear and timely manner
  • Liaises with offshore teams and external talent pools to maximize resource efficiency and reduce reliance on subcontractors
• Process Improvement
  • Identifies opportunities for process improvement in resource management and contributes to the development and implementation of best practices
  • Drives change management initiatives led by the Director, including technology enhancements and managing workflow optimizations
• Talent Alignment & Development
  • Assists in aligning staff assignments with individual development goals and firm priorities
  • Supports the Director in evaluating headcount needs and recommending targeted hiring or redeployment strategies
• Systems & Tools
  • Participates in enhancing scheduling tools and dashboards in collaboration with IT and operations teams
  • Ensures data standardization and integration across platforms to support seamless resource management
  • Participates in special projects and initiatives as assigned by the Director of Resource Management
  • Provides backup and support to other resource management team members as needed
• Other duties as assigned

Supervisory Responsibilities: 

• Supervises and mentors junior resource management staff, ensuring adherence to processes, data quality standards, and effective workload distribution

Qualifications, Knowledge, Skills and Abilities:

Education:

• Bachelor’s degree required, degree in Project Management or Business Administration, preferred

Experience:

• Five or more years of client service experience required
• Experience in a professional services firm, resource management, highly preferred

License/Certifications:

• N/A

Software:

• Proficient in the use of Windows and Microsoft Office Suite, specifically Word, Excel, and PowerPoint, Power BI, required
• Experience in Oracle Project Resource Management and Smartsheet, preferred 

    Language:

• N/A

Other Knowledge, Skills & Abilities:

• Excellent analytical skills
• Excellent communication skills and ability to foster and maintain relationships with professionals at all levels within the organization
• Ability to act as a strategic partner to regional and local business line and practice leadership and management teams
• Strong