Cloud Operations Team Lead

JOB SUMMARY:

Be part of a fast moving, lean product development Organization, supporting the Lone Wolf family of Applications. Serve as the hands-on Team Lead for a Cloud Operations team responsible for the reliability, performance, changes, releases, maintenance, and day-to-day operation of infrastructure across AWS, Azure, and a private data center. Guide and mentor a small team of engineers while remaining actively engaged in the work, partnering with Development, Product, IT, DBA, and SRE teams to keep Lone Wolf's hybrid, multi-cloud environment stable, secure, and scalable across all product lines.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Lead a team of Cloud Operations Engineers, providing day-to-day technical direction, prioritization, and hands-on support

• Mentor and develop engineers by sharing best operational practices and deepening the team's understanding of the applications and infrastructure they support

• Help build a best-in-class team in a hybrid and multi-cloud environment spanning AWS, Azure, and a private data center

• Operate, monitor, and maintain infrastructure and platform resources across AWS, Azure, and on-premises data center systems

• Recommend and help implement tooling that drives operational efficiencies

• Support orchestration, self-service, infrastructure-as-code, and messaging platforms in partnership with the SRE and DBA teams

• Manage and conduct infrastructure changes and application releases as per Release Management team schedule and needs

• Manage and conduct proactive maintenance of systems to ensure compliance and stability

• Respond to and help lead resolution of operational incidents, coordinating across teams and vendors as needed

• Provide analysis of operational efficiencies gained from increased automation, and evaluate new tools and processes to further improve operational and development outcomes. ​

OFF-HOURS / ON-CALL EXPECTATIONS:

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  Lwolf

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