OPS EMPLOYMENT SECURITY REP II - 40090048

Requisition No: 865221 

Agency: Commerce

Working Title: OPS EMPLOYMENT SECURITY REP II - 40090048

 Pay Plan: Temp

Position Number: 40090048 

Salary:  $20.00 an hour 

Posting Closing Date: 11/25/2025 

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JOB TYPE:    FULL TIME /    OPS

POSITION LOCATION:      Gainesville, FL

OPS Employment Security Representative II

OPEN COMPETITIVE

OPS EMPLOYMENT SECURITY REP II
Location:  GAINESVILLE, FL, US, 32601

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Agency: Commerce

Working Title: - OPS EMPLOYMENT SECURITY REP II

Position Number: 40090048

Hourly Rate:  $20.00/ hour

 

www.floridajobs.org/

Your Specific Responsibilities:

• Provide individualized or group specialized counseling services to targeted/contracted groups (examples: ex-offenders, dislocated workers, veterans, Migrant and Seasonal Farm Workers, etc.) using standardized counseling techniques which will assist customers in deciding on vocational goals and employability plans for entrance into employment.
• Provide assistance with job seekers visiting the resource room with their job search, re-employment applications, resumes, labor market research or any other employability service needed to assist the job seeker with their return to work.
• Provide assistance with answering phones and directing calls to appropriate staff persons.
• Provide services to RA customers and assist them with their return to work.
• Assess customers for job readiness through aptitudes, interests, personal characteristics, education, and work history demographics.
• Coordinate services with state and local agencies and private employers for job development and referrals.
• Maintain accurate case records including tracking customers' employability plans. Maintain appropriate documentation for support services and conduct follow-ups on customers on a regularly scheduled basis.
• Refer the customer to community resources for appropriate employment-related services and perform placement services as required.
• Serve as subject matter expert in services relating to Re-Employment Assistance, MSFW, Federal Bonding, and Sex-offenders; Provide technical assistance to regional staff in these subjects including developing training.

Required Knowledge, Skills, and Abilities:

• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• Ability to utilize problem-solving techniques.
• Knowledge of the principles and techniques of effective customer service and the ability to provide excellent customer service.
• Working knowledge/experience using Microsoft applications.
• Ability to deal with the public in a tactful, courteous, and effective manner.
• Knowledge of the basic principles of counseling and case management.
• Ability to establish and maintain effective working relationships with others.
• Ability to work independently by planning, organizing, and coordinating work assignments.
• Required Knowledge, Skills, and Abilities:
• Working knowledge/experience using Microsoft Office applications, incl. Word, Excel, PowerPoint
• Knowledge of the principles and techniques of effective customer service
• Knowledge of the basic principles of counseling and case management
• Skilled in group presentations or workshop instruction and/or facilitation
• Ability to promote and market the Career Center
• Ability to communicate clearly and effectively in individual and group settings