Job Description

Reporting to the Metro Facilities General Manager, the Facility Team Leader (FTL) is responsible for overseeing the daily operations of the manufacturing facility and managing a large and varied group of leaders and supervisors, all while ensuring team safety, staffing, and achieving consistent results.

Responsibilities: 

• Execute strategies and plans for fresh food manufacturing, supply chain management, environmental health and safety, product total quality management, manufacturing digitalization transformation, and continuous improvement. 

• Lead and ensure that a complex US Department of Agriculture (USDA) manufacturing facility operates safely and complies with regulatory and corporate safety and environmental program standards and goals. 

• Lead facility-level operational excellence, production innovation, product craft at scale, assembly and packaging, and inbound and outbound with a long-term vision and continuous improvement mindset. 

• Ensure robust plant safety and security inspections, auditing, and training procedures are implemented to meet and maintain Occupational Safety and Health Administration (OSHA) and other required regulations. 

• Review Key Performance Indicator (KPI) reports and other production indicators daily to direct the resolution of operational, manufacturing, and maintenance problems. 

• Motivate, direct, coach, and develop a high performing diverse and engaged team of leaders and skilled professionals to meet established goals and build organizational capability. Foster a collaborative and growth-oriented environment within the facility. 

• Interview, select, train, develop, and counsel Team Members and Team Leaders in a manner which builds and sustains a high performing team. 

• Develop and implement structured training programs that equip team members with the technical proficiency required for their roles, fostering a culture of continuous learning and skill enhancement. 

• Manage capital and operating budgets and oversee the strategy of capital investment projects and spending within a complex and high asset utilization facility. 

• Direct, manage, and optimize the facility’s overall operations and financial performance (P&L). Collect operational metrics to analyze productivity and set performance targets to meet revenue and cost goals. 

• Ensure that the facility meets Whole Foods Market's high standards for safety, quality, and efficiency. 

• Respond effectively to operational issues, emergencies, or unexpected events to minimize impact on operations and stakeholders. 

• Oversee facility regulatory compliance, in close collaboration with the Executive Leader of Manufacturing Excellence, General Manager, Asset Protection team, Legal partners, and other key stakeholders.  

• Collaborate with other departments (e.g., Risk Management, Internal Audit, Asset Protection, Team Member Services, etc.) to direct compliance issues to appropriate existing channels for investigation and resolution. Consult with other functions as needed to resolve difficult issues. 

• Work collaboratively with Team Member Services on Team Member relations, including proper documentation, investigations, and corrective actions.