Case Manager for Supported Independent Living Program

Location: Oakland,California,United States

We're hiring Care Coordinators to support clients enrolled in BACS programming who are living in our supportive independent living properties. You'll manage a (1:30) caseload of, providing housing stabilization, tenancy support, and care coordination to individuals with behavioral health needs residing in single-family homes across 7 house sites. This is a great opportunity for someone passionate about person-centered care, housing retention, and building trust with clients in community-based settings.

This is a community-based position providing direct, face-to-face services to individuals who are chronically homeless and travel throughout Alameda County is required. 

Full time positions | Monday-Friday  (8:00 - 4:30 pm) 

Location: Alameda County 

Responsibilities:

• Responsible for development and delivery of a full complement of services, including individual, family, group counseling, individual rehabilitation and case management/brokerage for individuals within the Care Coordinator's caseload as assigned.
• Responsible for utilizing Evidence Based Practice for the designated population/program to assure high quality results and intended impact.
• Responsible for continuously assessing individual’s risk status including risk based on symptoms, substance use, environment, physical conditions, etc and intervening appropriately.
• Responsible for assessing the continued service necessity and creating a service plan that aims at an individual getting better/healthy and accomplishing service goals that are person-centered and belong to the client.
• Responsible for continuous outreach and progressive engagement and reporting disengagement to the team immediately. Responsible for working with outreach team and determining when to disenroll individual based on program protocols.
• Responsible for domain-based assessment, screening referrals, service planning, community planning and benefit coordination which supports wellness and recovery principles. Responsible for care planning and therapeutic case management using a whatever it takes approach.
• Documents and maintains all data collection, reporting, and charting records in accordance with BACS and other relevant county regulatory policies/agencies. Responsible for producing required number of regulatory units of service per month (65% of staff’s time must be providing face-to-face or other eligible community-based support).
• Participates in supervision, staff meetings, consultation, travel, crisis/emergency coverage, weekend coverage, as well as, agency-wide meetings and training, as required by manager.
• Able to work independently and as a member of a therapeutic team.
• Is adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
• Is effective at balancing interests of a variety of clients; readily readjusts priorities to respond to pressing and changing client demands. Anticipates and meets the need of clients; achieves quality end-products; is committed to continuous improvement of services.

Qualifications:

• High School Diploma or GED required and must have 4 years of paid work experience in mental health/social services. One of those years may be in a customer service function. Degree is preferred.
• Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage are required. DMV printout required. 
• Extensive local travel is required. 

Compensation & Benefits:

• Starting at $27.00 per hour, then $30.00 per hour after satisfactory performance and achievement of all job related goals and requirements for the 90 day introductory period. 
• Fully paid medical, dental, vision, and life insurance coverage for employees and children.
• 32 days off (20 PTO/ 12 Holiday), increasing with tenure, includes your birthday off. 
• +3% salary differential for "threshold" language fluency in Alameda county ( Chinese, Cantonese, Spanish, Vietnamese, Mandarin, Farsi, Cambodian and Tagalog)
• 403b andafter one year of service, a matching contribution. 
• After 1 year of service - $3,000 per year student loan debt payment, tuition or continuing ed costs. Up to $15,000 over 5 years.
• One month PAID sabbatical after 4 Years – not charging PTO.
• Free iPhone with unlimited data for personal/professional use + laptop for easy mobility*.
• Significant internal growth opportunities.

   BACS Overview

Bay Area Community Services is a CARF accredited non-profit, community-