Senior Manager Product Owner

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

This Senior Manager Product Owner leads a team of individuals and sets the vision for money movement and open file collections enablement at Discover.  This key SMPO position is tasked with ensuring execution and compliance of Monetary Transfers, driving business value and improved customer experience via collections capabilities, and ensuring alignment with key partners across multiple enterprise functions. The ideal Senior Manager is a servant leader with an eye for process improvement, a cross-functional problem solver, and a clear communicator

How You’ll Do It

• Develops and maintains Family Product vision by collaborating with stakeholders on key product considerations and aligns with product vision, features and roadmap to support business unit goals.  Leverages customer insights, feedback, financials, compliance, and risk data to define product features and roadmap in partnership with other SMEs and potentially grow existing and/or build new product portfolio(s) through new value added and enhanced customer experiences. Leads design, development, and implementation of new product strategy. Works cross functionally to manage shared goals and priorities.
• Establish Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the product team and ensure alignment with senior leadership (e.g., SPO, Dir, etc.).  Defines and Creates prototypes (e.g., MVPs, POC, etc.) based on customer feedback to test, learn, and validate ideas before committing to larger scale development. Synchronizes and aligns with Product Family POs on prioritization and delivery to maximize Product Family Value. Defines product family MVPs, prioritizing and accepting priorities in partnership with POs and architects.
• At the family level: Responsible for definition, guidance, and execution of product-related activities for a particular portfolio through the entirety of product lifecycle, from strategy and roadmap definition to development and market readiness. Sets business objectives for the product development process and oversees execution, internal or external, as necessary. Supervises product professionals. Works with minimal supervision.
• Validate user story acceptance criteria. Ensures appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.) Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented. Inspect and evaluate product progress through each iteration.
• Identify sources, monitor, analyze (Business Analysis), test, and interpret key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, industry trends, research findings, and competitive innovations then develop and communicate findings, and make strategic and tactical recommendations for performance improvements throughout the product lifecycle.

Qualifications You’ll Need

The Basics

• Bachelors degree in Information Technology, Engineering, Business Administration & Management, Economics, or related
• 8+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related
• In lieu of a degree, 10+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related

Physical And Cognitive Requirements

• Primarily remain in a stationary position.
• No required movement about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally.; Ability to communicate in written form.

Bonus Points If You Have

• 10+ years of Product Owner experience
• People leadership experience
• Agile certification: Scrum Master or Scrum Product Owner

Discover will not sponsor or transfer employment work visas for this position. Applicants must be curren