Solutions Consultant

About Abridge

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.

The Role

We are looking for a Solutions Consultant to join our rapidly growing team and play a vital role in driving sales by communicating a deep understanding of the technical requirements for enterprise health systems and how Abridge technology can be incorporated seamlessly. This individual will operate at the intersection of our Sales, Implementation, Partner Success, and Product Engineering to ensure security reviews are successful and customers are positioned for success. With a deep understanding of EMRs, and the technical landscape of the enterprise healthcare organizations that use them, you will respond to information security questionnaires and RFPs, highlight Abridge’s platform features in the Sales motion, and serve as a trusted resource for the Commercial segment of our Sales team. You will report to the Director of Solutions Consulting.

Our ideal candidate possesses deep technical knowledge, easily builds strong relationships, and prioritizes learning and maintaining trust, taking a consultative approach to our clients and stakeholders. We move quickly and thoughtfully, with a great deal of respect for team members who are results-oriented and who can thrive in a dynamic environment. As a Solutions Consultant, we’re looking for someone who is energized by the opportunity to contribute to Abridge’s growth and can thrive in a cross-functional role.

What You’ll Do

• Serve as the technical resource for the Commercial segment of the Sales team

• Respond to RFPs and questionnaires to explain Abridge’s posture and accelerate the sales process

• Identify and present ideal solution designs for customers by understanding their need and incorporating Abridge’s recommendations

• Leverage technical expertise to build relationships and establish credibility with customer technical executives and stakeholders

• Act as a pre-sales capacity expert on integration and as a technical SME in pilot-design

• Deliver product and technical demonstrations of Abridge’s technology

• Work cross functionally with Product Management and Engineering teams to improve Abridge’s technology by providing insight into your experience with customers

• Support the implementation and partner success processes as needed

What You’ll Bring

• 4+ years experience as a sales engineer, solutions consultant, or similar role in a Healthcare SaaS and technology sales environment

• Solid technical background with deep understanding of and/or hands on experience with multiple Electronic Health Record (EHR) / Electronic Medical Record (EMR) systems, preferably Oracle/Cerner, Athena, Meditech, and others.

• Ability to creatively explain and compellingly present complex concepts in an easy-to-understand manner, across all levels of an organization

• An innate ability to figure things out, regardless of how complex the problem may be

• Excitement to always be learning and growing

• Excellent written and verbal communication skills

• Eagerness to answer questions and solve challenges

• Ability to travel within the assigned territory occasionally to support sales objectives

Bonus Points If…

• You have multi EHR experience

• You are a self starter

• Thrive in a fast pace environment

Why Work at Abridge?

At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understan