Cashier - Cage Window

ESSENTIAL FUNCTIONS:

• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
• Redeem chips for customers.
• Promptly cash customers out, give correct change, and answer customer questions in a courteous and professional manner.
• Accurately count and record assigned funds and make exchanges of funds throughout the shift.
• Keep cash drawer balanced.
• Make exchanges with main bank.
• Verify and document personal identification information for check and cash advance transactions.
• Complete CTRs, MTLs, and all other required documentation.
• Assure that guests have a favorable gaming experience.
• Have complete knowledge of all casino events and promotional activities.
• Keep work area in a clean and orderly manner.
• Ensure the safety and security of all customers and team members.
• Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and/or local regulations.
• Comply with all policies and procedures established by Bally's KC and departmental management.
• Other duties as assigned or any reasonable request from any member of management.

 

KNOWLEDGE, SKILLS, ABILITIES, and OTHER CHARACTERISTICS:

• A high school diploma or GED is preferred.
• At least six months of cashier or banking experience is required.
• Must obtain and maintain Missouri Gaming Commission occupational license.
• Basic mathematical skills are required.
• Appropriate use of office equipment, including personal computers, 10 key calculators, jet sorters, photocopiers, fax machines, telephones with voice mail system, and currency counters.
• Familiarity with credit/debit card advance system and check guarantee system.
• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
• Read, write, and understand somewhat complex instructions and appropriately complete all necessary documentation.
• Communicate appropriately with all casino customers, casino departments, and fellow team members.
• Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• PHYSICAL DEMANDS: while performing the duties of this job, the team member is required to stand, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk clearly and hear. The team member must occasionally bend, stoop, kneel, or crouch. The team member must occasionally lift and/or move up to 60 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• WORK ENVIRONMENT: while performing the duties of this job, the team member is exposed to variable temperatures, smoke, and bright flashing lights. The noise level in the work environment is usually very loud.

 

ACKNOWLEDGMENT:

This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation. Bally's KC reserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice. The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company. Only the Vice President & General Manager have the authority to enter into any employment contract or other written employment agreement with a team member.