Director, Revenue Systems & Processes

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as DIrector within our Revenue Operations team, managing the entire Revenue Tech Stack and related processes and policies.

We are looking for a highly motivated, collaborative, and engaged leader to join our Revenue Operations team. You will play a pivotal role in driving operational excellence and efficiency across our GTM Organization. You will be responsible for leveraging technology like Salesforce, Leandata, Outreach and others to support our GTM teams and provide them with a competitive advantage in the marketplace. You will be in charge of implementing business requirements, processes and policies in a highly effective and efficient way.

This role requires a strategic thinker with a strong understanding of revenue operations, cross-functional collaboration, and a proven track record of delivering results in a fast-paced scale-up environment. You will be a key partner to the VP of Revenue Operations and Sales Leadership by providing strategic guidance supported by tactical execution to improve our sales outcomes.

What you bring

• Extensive experience leading and managing technology and business analyst teams in Revenue Operations as a Senior Manager, Director, or VP in a high-growth SaaS start-up or scale-up.
• Proven ability to thrive in a fast-paced, global environment with multiple priorities, requiring strong project management and decision-making skills.
• Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Demonstrated experience in managing and motivating teams, fostering collaboration, and driving high performance while being hands-on when required.
• Excellent problem-solving skills, with the ability to apply strategic thinking and collaborate with other GTM leaders to set and implement strategies for GTM success.
• Deep understanding of managing and deploying key sales tools, including Salesforce, CPQ, Leandata, Outreach, Clari, LeadIQ, Zoominfo, Lusha, and 6Sense.
• Proactive and innovative mindset that constantly seeks opportunities to enhance processes and workflows for GTM teams.
• Solid business understanding with the ability to translate business needs into specific, workable requirements.
• Analytical mindset, with the ability to gather and analyze data to drive decisions, insights, and improvements.
• Exceptionally strong communicator and influencer, adept at partnering, influencing, and aligning stakeholders at all levels, with experience in change management.
• Writes and speaks fluent English.
• Experience working remotely is not required but is considered a plus.

Key Responsibilities 

Tech Stack

• Maintain the integrity and ongoing development of our CRM platform (Salesforce), along with its associated tools.
• Supervise the selection, deployment, and upkeep of tools, systems, and platforms used in revenue operations.
• Assess the current technology stack, pinpointing chances to optimize and integrate systems for better data accuracy, reporting, and automation.
• Lead knowledge transfer of tools and tech to ensure sales teams are maximising usage, efficiency and productivity.
• Keep abreast of industry trends, new technologies, and best practices to foster innovation an