Senior Director, Venmo Chief of Staff

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

We are seeking an exceptional Chief of Staff to partner closely with the SVP/GM of Venmo. This individual will serve as a strategic thought partner, helping translate bold vision into disciplined execution across one of fintech’s most iconic consumer brands.

Job Description:

Essential Responsibilities:

• Develop and articulate a clear, compelling vision and strategy for the business operations of aligned organization.
• Provide key inputs as an industry leader and expert.
• Drive long-term success strategy of the function in partnership with functional leaders.
• Ensure strategic objectives are met and resources are effectively allocated.
• Provide oversight and support for planning and management of financial, budget, and headcount targets.
• Act as a liaison between business leadership, staff, and other key partners.
• Develop and oversee Objectives and Key Results (OKRs) addressing gaps in business and operations.

Minimum Qualifications:

• 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

About Venmo 

Venmo is transforming from the dominant peer-to-peer payments platform into an everyday commerce powerhouse. The platform is executing a strategic expansion to capture the broader digital payments market by leveraging unparalleled Gen Z and Millennial brand equity across merchant checkout, debit cards, and financial services. This transformation is powered by PayPal's broader strategic reinvention including cross-border capabilities, AI-driven commerce, and crypto integration combined with Venmo's iconic brand, positions the platform to compete aggressively against Apple Pay, Zelle, and Cash App. Success hinges on flawless execution of merchant partnerships, debit card adoption, user engagement, and new revenue streams, all while preserving the product’s simplicity and brand authenticity that made Venmo iconic. 

The Position 

We are seeking an exceptional Chief of Staff to partner closely with the SVP/GM of Venmo. This individual will serve as a strategic thought partner, helping translate bold vision into disciplined execution across one of fintech’s most iconic consumer brands.

 

In this role, the Chief of Staff will drive both strategy and execution, with a focus on board preparation, OKRs, and quarterly business reviews. They will work cross-functionally with leaders across product, en