Customer Service Professional (Weekend Shift)
AllTech ServicesAbout the role
Client Services Professional
Sterling, VA | AllTech Services, Inc.
🏆 Voted Best Contractor to Work For in the Eastern Region – HVAC & Plumbing Magazine
🏆 Voted Best Workplace in Virginia – Inc. 5000
Schedule: Weekdays 10:30 AM - 7 PM, Saturday-Sunday 8 AM - 4 PM
Compensation - $21- $23 per hour
This Role Matters
At AllTech Services, the Client Services Professional is not just answering phones — you are the first impression, the voice of confidence, and the calm in the storm for homeowners facing urgent HVAC and Plumbing needs.
We are looking for professionals who bring energy, empathy, and ownership to every conversation. People who are naturally curious, ambitious about their growth, responsible in their commitments, and empathetic to the customer experience.
If you take pride in helping people, communicating clearly, and performing at a high level every day — this is where you build a career, not just take a job.
Why AllTech
We believe high performers deserve a workplace that invests in their success. Our leadership team is deeply committed to creating an environment where you feel supported, challenged, and appreciated.
We don’t just talk about growth — we actively build it into your career path.
Our culture is centered on CARE:
Curiosity – We ask questions, seek understanding, and pursue constant improvement.
Ambition – We push ourselves to be better today than we were yesterday.
Responsibility – We own outcomes and follow through on commitments.
Empathy – We treat customers and teammates the way we want to be treated.
What You’ll Do
Our Contact Center supports homeowners scheduling HVAC and Plumbing services. As a Client Services Professional, you set the tone for the entire customer experience.
You will:
Lead every interaction with professionalism and empathy
Guide customers through scheduling service with confidence and clarity
Communicate with compassion when customers are dealing with stressful home issues
Use industry-leading software systems to efficiently book appointments, including AI Tools
Educate customers on the value of our Maintenance Plans
Collaborate with team members to find solutions quickly
Take ownership of each call and follow through on commitments
Represent the AllTech standard of service in every interaction
We expect consistency, positivity, and a genuine desire to help people.
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Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s