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Sales Operations Manager
Metergy SolutionsNew York City, United Statesfull_timeVerifiedPosted 31 Jan 2025
About the role
About Metergy Solutions, LLC. (“Metergy”)
As one of North America’s most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption. Our innovative Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce in-suite energy consumption by an impressive 40%, significantly advancing our clients' decarbonization efforts. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team. As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential. Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation
Our Mission Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
Role Overview
The US Sales Operations Manager will play a critical role in driving operational efficiency and effectiveness within the sales organization. Reporting to the Director of Sales Strategy and Operations, this position will be responsible for managing and optimizing sales processes, tools, and reporting in the United States. The role will also focus on creating governance and structure within US sales operations to ensure scalability and long-term success. As the go-to person for daily sales activities, the US Sales Operations Manager will support the team to efficiently and effectively close deals. Success in this role requires a data-driven mindset, adaptability in a fast-paced environment, and a collaborative approach to problem-solving.
As one of North America’s most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption. Our innovative Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce in-suite energy consumption by an impressive 40%, significantly advancing our clients' decarbonization efforts. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team. As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential. Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation
Our Mission Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
Role Overview
The US Sales Operations Manager will play a critical role in driving operational efficiency and effectiveness within the sales organization. Reporting to the Director of Sales Strategy and Operations, this position will be responsible for managing and optimizing sales processes, tools, and reporting in the United States. The role will also focus on creating governance and structure within US sales operations to ensure scalability and long-term success. As the go-to person for daily sales activities, the US Sales Operations Manager will support the team to efficiently and effectively close deals. Success in this role requires a data-driven mindset, adaptability in a fast-paced environment, and a collaborative approach to problem-solving.
Sales Operations and Enablement
- Enhance and optimize the use of Salesforce CRM to ensure data integrity, compliance, and actionable reporting.
- Support the end-to-end sales process, including pricing, contracting, and post-sales support.
- Identify, implement, and lead process improvements to enhance sales efficiency and reduce friction.
- Streamline sales workflows and improve tool utilization across the US sales team.
Governance and Scalability
- Develop and implement governance structures and processes to create scalable and efficient US sales operations.
- Create and structure processes tailored to the unique needs of the US market and the variety of solutions offered, ensuring they are communicated effectively through dynamic documentation or other adaptable formats.
- Establish and refine operational procedures to support growth and consistency across the organization.
Data Analysis and Insights
- Leverage strong SQL and analytical skills to analyze large datasets, discover patterns, and generate actionable insights.
- Develop and maintain dashboards and reports to track key sales performance metrics, including volume, profitability, and funnel health.
- Provide data-driven recommendations to support strategic decision-making and sales planning.
Sales Support
- Act as the primary point of contact for daily sales operations in the US, assisting sales leaders and account managers with tools, processes, and resources to close deals efficiently.
- Provide operational support for proposals, pricing, and contract management to help drive successful deal closures.
Problem-Solving and Prioritization
- Break down complex problems to identify root causes and propose practical, scalable solutions.
- Balance priorities effectively, focusing on what’s possible while addressing high-priority issues with clarity and efficiency.
- Adapt to evolving business goals and thrive in a dynamic, fast-paced environment.
Collaboration and Communication
- Build strong cross-functional relationships and maintain excellent interpersonal communication with a wide range of stakeholders.
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