Facilities & Maintenance Manager

ABOUT SLICK ROCK TANNING & SPA

We are Slick Rock Tanning & Spa, we provide state-of-the-art sun, spray & spa services and we are growing by the day. We are dedicated to helping our clients radiate confidence through affordable, state-of-the-art wellness services. Our mission extends to supporting our team members in achieving their personal, professional, and financial goals. Our core values – transparent, inspirational, aligned, accountable, results-orientated, and disciplined – are the backbone of our business and guide our hiring process.

POSITION SUMMARY

We are seeking a highly organized and detail-oriented Facilities Manager to oversee the operations of our spa facilities. The Facilities Manager is responsible for ensuring the efficient operation and maintenance of all equipment, facilities, and services across our wellness spa chain. This individual plays a critical role in upholding our commitment to providing exceptional customer experiences while driving revenue growth and maximizing profitability. This individual should possess strong organizational and leadership skills, along with a passion for maintaining high standards of facility operations and customer satisfaction. 

ABOUT THE COMPANY

We are Slick Rock Tanning & Spa, we provide state-of-the-art sun, spray & spa services and we are growing by the day. We are dedicated to helping our clients radiate confidence through affordable, state-of-the-art wellness services. Our mission extends to supporting our team members in achieving their personal, professional, and financial goals. Our core values – transparent, inspirational, aligned, accountable, results-orientated, and disciplined – are the backbone of our business and guide our hiring process.

OBJECTIVES

• Equipment Maintenance: Ensure all tanning beds, spray booths, sauna pods, float pods, and other equipment are properly maintained and serviced regularly to prevent downtime and ensure client satisfaction.
• Facility Maintenance: Oversee the upkeep of all facilities, including cleanliness, repairs, and general maintenance to create a welcoming and safe environment for clients and staff and ensure compliance with health, safety, and regulatory standards
• Vendor Management: Coordinate with vendors and suppliers to procure necessary equipment, supplies, and services at competitive prices while maintaining quality standards. 
• Budget Collaboration: Collaborate with other appropriate management staff to prepare and implement the budget for facilities maintenance, equipment upgrades, and operational expenses to optimize resource allocation and control costs. 
• Staff Training: Train and supervise service team to ensure technicians are properly trained in equipment operation, safety procedures, and maintenance tasks to efficiently handle day-to-day operations.
• Workflow Management: Oversee the daily workflow, scheduling, and assignments of the equipment and facilities department to ensure efficient operations and timely completion of tasks.
• Performance Evaluations: Conduct timely and constructive performance evaluations for the service team, providing feedback and support to optimize performance and professional development.
• Customer Experience: Monitor client feedback and address any facility-related issues promptly to enhance the overall customer experience and satisfaction.
• Emergency Preparedness: Develop and implement emergency response plans for each facility, including protocols for fire, medical emergencies, and other unexpected events to ensure the safety of clients and staff.
• Energy Efficiency: Implement energy-saving measures, such as upgrading to LED lighting, optimizing HVAC systems, and using energy-efficient equipment to reduce utility costs and minimize environmental impact.
• Continuous Improvement: Identify opportunities for process improvements and cost-saving initiatives to enhance operational efficiency and profitability.
• Expansion Support: Assist in the setup and maintenance of new facilities, including project management, facility planning, equipment installation, and operational readiness, to support company expansion efforts.
• Recordkeeping: