Manager of Operations (Detroit, MI / Hybrid)

<p><span data-contrast="auto">FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">We pride ourselves on our values which drive the level of care that we deliver to our patients:</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Here For You (An attitude of service, empathy, and availability)</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Own It (Drive and ownership)</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Do the Right Thing (High integrity)</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Be Positive (Great attitude and a can-do positive approach to challenges)</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span style="font-weight: 400;">Join our team and make a positive impact on the lives of others!<strong> We are looking for a Manager of Operations</strong></span><strong><em>&nbsp;</em>for our Michigan Operations Team.</strong></p> <p><em><strong>This is a full time hybrid role with weekly travel to our FreedomCare office located in Wayne County, Michigan.</strong></em></p> <p><span style="text-decoration: underline;"><strong>Department &amp; Position Overview:</strong></span></p> <p><span data-contrast="auto">The Operations Manager&nbsp;is responsible for&nbsp;overseeing Michigan operations across assigned service lines, including Home Help agency provider operations and HIDE SNP / MI Coordinated Health-related operational workflows, as applicable. This role ensures that referrals, eligibility workflows, service agreement completion, authorization and Time and Task alignment, caregiver onboarding, CHAMPS association, service delivery, documentation, billing readiness, quality assurance, and compliance operations are executed accurately and consistently.</span><span data-ccp-props="{&quot;335559739&quot;:120}">&nbsp;</span></p> <p><span data-ccp-props="{&quot;335559739&quot;:120}">T</span><span data-contrast=&q