Sr. Platform Engineer II (Cloud Security)

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JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.  

Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last five years alone, our user base has grown by 400% to over 1.9 million users and we have become the number one rated futures brokerage worldwide. 

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.  

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. 

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  

What you'll do:
In this role, you will ensure the availability, performance, and scalability of our trading systems while deploying single-cluster and multi-cluster services to Kubernetes environments. You will help maintain the reliability and resilience of our infrastructure, meeting the demands of a fast-paced trading environment.

You will collaborate closely with multiple engineering teams, including product engineering, infrastructure engineering, and technical operations, to design and implement monitoring and alerting solutions that improve system reliability and reduce operational toil. Additionally, you will work closely with technical leadership to ensure 99.95% uptime and high performance across the trading platform.

In this role you will: 

• System Reliability: Analyze, troubleshoot, and remediate production issues with a systematic problem-solving approach to keep revenue-generating systems up and running
• On-call Rotation: Participate in a weekly 24/7 on-call rotation, including weekend assistance for deployments and checkouts before market opens on Sundays
• Incident Management: Perform initial root cause analysis and remediation of production issues
• Automation: Build tools to automate repetitive tasks, deployments, and incident responses to minimize human involvement
• Observability: Collaborate with Product and QA teams to build reliable monitoring and alerting systems, establish and track SLIs/SLOs, and ensure the health and performance of web, mobile, desktop, and trading platforms
• Feature Flag Integration: Standardize and improve the feature flagging system to enable incremental releases, A/B testing, and gradual feature rollouts across web, mobile, and desktop environments
• Infrastructure as Code (IaC): Leverage IaC tools like Terraform to automate infrastructure provisioning, scaling, and management for all platforms
• Cross-Platform Collaboration: Work closely with product engineering, operations, and other cross-functional teams to ensure timely feature delivery and platform-specific requirements are met, with a focus on scalability, security, and performance
• Security & Compliance: Implement best practices around security and compliance (e.g., SOC2, PCI-DSS) in the so