Sales and Customer Service Representative
Iron Shield Strategies IncAbout the role
We are hiring entry-level for a role with potential growth into management. Candidates with experience in sales, customer service, hospitality, hotels, and restaurants are encouraged to apply as people skills are essential in this role. Whether you work directly with customers and clients or manage teams internally, you’ll find a chance to make a meaningful difference.
As part of this team, you’ll play a key role in helping to execute sales and marketing strategies. You’ll work with a diverse team of people who focus on the following areas: sales and generating new business; customer service and relationship management; new product and promotion launches; local market research; new customer trend analysis; corporate and financial communications; recruitment marketing; and client-centric sales campaigns
Responsibilities of the Sales and Customer Service Representative:
- Provide client service and product information to local consumers to initiate the sales process
- Handle customer inquiries and sales directly in person with our customers
- Provide information about the campaigns our company works with
- Process sale orders for customers in accordance with campaign standards
- Document and update customer records accurately based on interactions
- Keep up to date with training about the campaigns
- Participate in daily training classes and provide insight or suggestions for weekly sales metrics
Qualities we are looking for:
- Strong work ethic
- Integrity and Consistency
- Great People Skills
- Leadership Skills
- Hunger for success
- Experience in retail, restaurant, and hospitality is a plus
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