Area Supervisor

About Butler Plus

Who We Are:

Butler Plus is a leading provider of doorstep trash, bulk & junk removal, sustainability solutions, porter services, and pressure washing for multifamily communities across the country. We currently service more than 340,000 units nationwide and are known for delivering reliable service, strong operational support, and elevated experience for both residents and property teams. Butler Plus has been featured in The Wall Street Journal, TIME Magazine, and on CNBC. We take pride in hiring professional team members who make a difference every day and in fostering a culture built around our five Core Values: Figure It Out, Champion of Change, Do the Right Thing, Never “Not My Job,” and Expect Excellence.

Who You Are:

As the Area Supervisor, you will be responsible for managing operations for up to 25 multifamily (apartment) communities within an assigned district. As the Area Supervisor, you will work alongside our frontline employees, splitting your time between recruiting, staffing, training, and oversight of the remote workforce who service our communities.

Your primary function of this role will be to ensure that day and nightly trash pick-up is completed per schedule to 100% satisfaction of our clients! As we grow and bring on new communities, the Area Supervisor will also assist with the field team to ensure a successful rollout and service launch.

Essential Duties and Responsibilities

· Responsible for ensuring satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area

· Conduct on-site quality reviews of team and communities to ensure service is executed according to Butler Plus standards of service and safety policies

· Monitor staff check in/out and overall time to completion using our proprietary technology

· Recruit/train/onboard new staff as well as provide continuing education as needed

· Assisting with training new members of management as needed.

· Assist manager with semi-monthly payroll by keeping the proprietary technology up to date

· Responsible for attending weekly meetings with manager, HR, etc.

· Responsible for partnering with direct manager on the execution of rollout/launch of service on new properties

· Attend resident events at the communities

· Provide on-call support to workforce

· Manage workforce inventory/supplies, including Butler Uniform, Tote Bags, Etc.

· Work collaboratively and communicate effectively with direct manager and other business units as required to serve customer and Butler team

· Must be able to lift up to 50 lbs.

· Other duties as assigned

Position Requirements

· High school diploma or equivalent

· Experience managing a remote workforce of up to 50 who work 5-7 days a week: roughly 2-3 hours per day

·   Must be able to work evenings: Sun – Thu 6pm-2am

· Basic employee relations experience as it relates to hiring and management.

· Experience in multi-site operations

· Experience providing customer service.

· Excellent oral and written communication skills

Preferred Qualifications

· AA degree preferred or workforce experience

· Strong planning, time management and organizational skills

· Strong work ethic and quality improvement orientation

· Ability to build trust and rapport; effectively communicate with co-workers, employees, and customers.

· Self-motivated and resourceful

· Ability to work independently

· Able to self-manage with some supervision

· Collaborative/team player

Benefits, Perks, and Culture

· Competitive base salary- $42K, non-exempt position

· Company Vehicle provided at NO cost to Employee; Gas, Insurance and Maintenance all paid for OR Monthly Truck/Gas Stipend when using personal vehicle with an additional Car Wash Stipend (where applicable)

· Monthly Cell Phone Stipend

· Healthcare Plans (Medical, Dental, Vision, Life)

· 401k Company Matching Plan

· Maternity, Paternal, and Additio