Program Manager

Program Manager

Description -

Program Manager - Products & Services Privacy

Job Summary

This role is responsible for leading and managing privacy projects and enable the HP Products & Services organizations in meeting global privacy, data protection, AI governance, and regulatory compliance obligations. The Program Manager serves as the operational backbone of the privacy organization, driving program execution, portfolio management, stakeholder engagement, project governance, reporting, and continuous process improvement.

The role partners closely with Privacy Advisors, Legal, Engineering, Product Management, Security, Compliance, Data Governance, and business stakeholders to ensure privacy initiatives are prioritized, tracked, communicated, and delivered effectively. The ideal candidate brings a strong background in program management, cross-functional coordination, executive reporting, operational excellence, and organizational change management.

Success in this role requires balancing multiple initiatives, driving accountability across stakeholders, identifying and mitigating risks, and ensuring leadership has visibility into program health, compliance readiness, and strategic priorities.

Responsibilities

Program & Portfolio Management

• Lead the planning, execution, and governance of privacy and compliance programs across HP Products & Services initiatives.
• Manage a portfolio of privacy initiatives, ensuring alignment with organizational priorities, resource availability, and regulatory commitments.
• Develop and maintain program roadmaps, project plans, milestones, dependencies, and delivery schedules.
• Establish and drive project governance structures, operating rhythms, and reporting mechanisms.
• Ensure initiatives progress according to established timelines and proactively address obstacles, risks, and resource constraints.
• Coordinate activities across multiple workstreams, teams, and business units to ensure successful execution.
• Monitor project health and drive corrective actions when milestones or objectives are at risk.

Stakeholder Engagement & Communications

• Serve as a central coordination point between Privacy, Legal, Product, Engineering, Security, and business stakeholders.
• Build strong relationships with business leaders and operational teams to facilitate collaboration and program success.
• Drive stakeholder alignment on priorities, timelines, deliverables, and decision-making processes.
• Prepare executive-level presentations, status reports, dashboards, and briefing materials for leadership reviews.
• Facilitate governance meetings, steering committees, project reviews, and stakeholder discussions.
• Communicate program progress, key risks, dependencies, and escalations to leadership and cross-functional teams.
• Manage stakeholder expectations and drive accountability for commitments and action items.

Operational Excellence & Process Improvement

• Develop and maintain project tracking systems, intake processes, workflow management tools, and operational dashboards.
• Identify opportunities to streamline privacy operations through standardization, automation, and process improvements.
• Create and maintain program documentation, procedures, playbooks, templates, and operating guides.
• Establish consistent methodologies for project intake, prioritization, status reporting, and resource management.

Risk Management & Compliance Coordination

• Identify, assess, monitor, and communicate program risks, issues, dependencies, and mitigation plans.
• Track regulatory-driven commitments and compliance initiatives to ensure timely execution and reporting.
• Coordinate cross-functional activities related to privacy assessments, regulatory implementations, audits, certifications, and governance reviews.
• Ensure privacy programs maintain appropriate documentation and evidence to support internal and external reviews.
• Support regulatory change management by coordinating implementation activities and tracking business readiness.
• Escalate significant risks and blockers to leadership with recommended mitigation strategies.

Metrics, Reporting & Business Insights

• Develop and maintain privacy program KPIs, operational metrics, and executive dashboards.
• Track resource utilization, program capacity, project throughput, service levels, and delivery performance.
• Analyze trends and provide leadership with actionable insights regarding risks, priorities, workload, and business impact.

Education & Experience Recommended

• Four-year or Graduate Deg