Senior Client Manager
VSP VisionAbout the role
Retain and grow the existing client base of 500-999 enrolled employees; book of business will include up to 350 clients and $40,000,000 in annual revenue
Through strategic consultation, formulate and implement customized business solutions for customers. Connect business plan objectives with VSP Vision Care and VSP Vision initiatives
Demonstrate a thorough understanding of VSP underwriting guidelines and show high/solid proficiency with underwriting calculations and impacts
Analyze data to provide strategic sales consultation to identify and secure renewal and/or upsell opportunities.
Develop and implement strategic sales plans to attain quota, and focus on increasing VSP Vision revenue while also ensuring account retention and long-term viability
Ability to identify and execute complex sales messaging strategies tailored to a diverse customer base
Educate the customer base on available products and programs. Focus sales efforts on opportunities that meet customer needs and support VSP market strategy
Deliver informal and formal presentations to audiences of 25 or more
Identify territory trends, competition, and customer behavior to develop strategic plans that maximize revenue and growth potential
Drive cross-collaboration within VSP Vision Care SBUs and across other lines of business to leverage VSP Vision Strategies
Any additional duties assigned by leadership
Job Specifications
Typically has the following skills or abilities:
Bachelor’s Degree in Business or related field, or equivalent experience.
Seven years of sales experience focused on account management, business development, or client relationship experience. Insurance industry experience preferred
Demonstrated ability to interpret and articulate underwriting methodology, claims data, and experience-rated renewals
Leverage experience to achieve strategic initiatives and performance goals
Provide resolutions through the ability to successfully influence and negotiate
Demonstrate professionalism and leadership in dealing with situations involving complexity, controversy, or conflict
Ability to navigate complex situations through organizational landscape with multiple stakeholders
Consistently use discretion and good judgment in all customer and team interactions
Build relationships with key decision-makers
Advanced written and verbal communication skills. Ability to deliver presentations to large groups
Strong attention to detail, organizational, and customer service skills
Demonstrates financial acumen or ability to learn it
Obtain and maintain an appropriate state insurance license within six months of employment and meet all continuing education requirements
Ability to travel up to 25% of the time
Possess a clean DMV record
#LI-REMOTE
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $28.85 - $36.06VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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