Analyst 2, Billing Operations & Solutions

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for maintaining, validating, and analyzing data across billing and operational systems to ensure accurate and timely customer invoicing. Supports billing operations by building, executing, and testing commercial events including product, rate, pricing, and messaging changes, and by managing change requests in accordance with governance requirements.
Additionally, this role performs telecom invoice validation and cost analysis, ensuring accurate vendor billing, reconciling carrier charges, identifying cost‑saving opportunities, and supporting financial accountability across carrier relationships. Partners cross‑functionally to resolve system or data issues, maintain billing and cost integrity, and ensure accurate vendor payment processes. Works with moderate guidance in area of expertise.

Job Description

Core Responsibilities:

• Telecom Invoice Validation and Payment Processing: Performs monthly carrier cost analysis to support cost reduction initiatives. 

• Ensure timely and accurate delivery on invoice submission to facilitate on-time vendor payments. 

• Manage vendor relationships and review contractual agreements to ensure optimal service delivery and cost-effectiveness. 

• Conduct supplier reconciliations to ensure all costs are correctly being passed through to the customer while making sure that any cost movements are understood and where appropriate escalated and challenged. 

• Analysts compare standard costs against actual cost for a given period in order to identify and report conditions subject to improvement. 

• Analysts may perform cost allocation operations to provide basic information required for budgeting, accounting, and collection of service data for further cost analysis. 

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

• Other duties and responsibilities as assigned.

 

​Soft Skills and Cultural Fit:

• Results-driven mindset with a focus on achieving strategic business objectives. 

• Strong problem-solving skills and the ability to work independently and collaboratively. 

• Detail-oriented with a proactive approach to identifying and resolving issues. 

• A positive attitude and willingness to embrace change in a fast-paced environment while managing multiple priorities. 

• Strong analytical skills with experience in data visualization and reporting tools. 

• Experience with telecommunications cost analysis and budget management. 

• Collaborate with cross-functional teams to align telecommunications initiatives with business objectives and operational requirements 

• A proactive, results-oriented mindset with a commitment to excellence. 

Requirements:

• Minimum 3 years’ experience of working in a Finance/Operational Finance related role. 

• Ability to influence and effect change with a varied group of stakeholders. 

• Comfortable with and tenacious in ensuring that project deadlines are adhered to, with the ability to challenge the business to ensure minimal leakage while maximizing the positive impact on the current year’s performance.