8 West Dayshift Part-Time Unit Clerk

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Performs a wide range of clerical, receptionist, dispatching and admitting/discharge duties in support of assigned patient care department.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School Diploma or equivalent.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Graduate of a Medical Assistant program or secretarial school preferred.

 

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

 

1. Responsible for greeting and admitting functions upon patients’ arrival to the department.

2. Courteously greets patients.

3. Completes admitting information in computer.

4. Locates and assigns beds.

5. Notifies referring physician of admission, as requested.

6. Responsible for proper and expedient communication of transfer information when patient moved from one location in the hospital to another.

7. When transferring a patient within the same patient care area; completes transfer function in the computer.

8. When transferring a patient to a different patient care area, notifies the receiving department, obtains bed assignment, dispatches support associate

9. Responsible for clerical discharge functions.

10. Disassembles patient record once discharge order received. 

11. Schedules all follow-up appointments.

12. Arranges transportation for patient as necessary.

13. Completes discharge function in the computer.

14. Faxes copy of discharge summary to designated areas

15. Coordinates and facilitates ongoing communication to ensure efficient intradepartmental and interdepartmental operations.

16. Communicates in a timely fashion with other departments regarding patients who have been admitted, discharged, require inter-hospital transfer, or have expired.  Communicates patient information and unit needs intra-departmentally.

17. Consistently answers telephone in a courteous and timely manner, identifying self and department at all times.

18. Consistently answers patient intercom in a courteous  and timely manner and dispatches appropriate personnel.

19. Consistently maintains complete and accurate telephone or visitor messages for department personnel, assuring accurate routing of messages.

20. Welcomes visitors to the department and responds in a helpful and courteous manner to requests for assistance or information.

21. Assists physicians and other individuals by providing requested information about specific patient or department routines in accordance with Hospital Admin. Policy # IV.080-Release of Patient Information).

22. Enters into EPIC System any written physician orders in an accurate, consistent and timely manner.

23. Generates Kardex and Medical Admission Records from Merlin, upon entering of admission orders and distributes documents to appropriate individuals.

24. Schedules lab work, x-ray's, diagnostic procedures, and forwards documents to appropriate individuals.

25. Completes laboratory requisitions and other forms accurately and according to departmental procedure.

26. Phones in consults to other services in a timely and accurate manner.

27. Maintains communication with other patient care departments (e.g. Dietary, Physical Therapy) to assure patient care needs are met. 

28. Coordinates and facilitates ongoing communication to ensure timely, efficient intradepartmental and interdepartmental transportation of patients.

29. Dispatches patient care personnel to provide patient transportation at the request of ancillary departments.

30. Organizes and maintains patient records and appropriate department records to help ensure accurate and complete documentation.

31. Ac