Junior Technology Operations Analyst

Company Overview

Grounded in Wall Street and enabled by technology, Mirador combines powerful data science and deep financial expertise to provide best-of-breed financial reporting services for U/HNW investment portfolios. We are a firm in the Wealth Management industry that supports the performance-reporting requirements of Family Offices, Wealth and Asset Managers, and Foundations throughout the United States, Western Europe, and Latin America. We are expanding rapidly with new clients and offerings, and as such are staffing to meet the need. Our firm is at the intersection of finance and technology.

There’s a difference between being a part of an industry and taking an active role in reimagining it. Our team is fundamentally changing one of the world’s largest growing industries—financial reporting. Other companies may offer similar services, but we have no true competition. To learn more about the benefits of working for Mirador, please visit our website.

Position Overview

Mirador is seeking a motivated and technology savvy Junior Analyst to support our technology products to serve the wealth management industry. We seek diligent, detail-oriented professional to join the team. You must be comfortable working in a dynamic, performance-driven, fast-paced environment, and committed to delivering a high-quality result on a timely basis.

This role will be responsible for the execution of day-to-day onboarding, configuration, support, maintenance, and improvement of various technology products for our clients and internal stakeholders in varying technological and operational needs. You will also work closely with developers, clients, and subject matter experts to identify, develop, and deploy new enhancements and capabilities. The ideal candidate will have interest in technology, operations, and finance.

Responsibilities

• Assist with requirements gathering and coordinate prioritization of product requests across stake holder groups.
• Help execute on project plans, user acceptance testing, and requirement documents.
• Test new features and functionalities to ensure that requirements were correctly implemented across technology products such as Salesforce.
• Troubleshoot and respond to inquiries from clients and business partners.
• Coordinate sales process and user onboarding.

• Assist in maintaining product roadmap and product requirements.
• Assist with research, selection, and due diligence process for financial technology vendors.
• Complete ad-hoc technological and operational tasks and projects.
• Support Product team with scheduling & coordinating meetings.

Required Qualifications & Skills

• 0-1 years of relevant financial and technology industry experience or academic background preferred
• Ability to grasp and apply new information quickly and handle increasing responsibilities with growing complexity.
• Well-organized and self-motivated with the ability to prioritize tasks and meet deadlines.
• High attention to detail and accuracy while maintaining an organized approach to duties and responsibilities.
• Devotion to collaboration and ability to thrive in a team environment while working independently.
• Must be proactive in assessing and acting upon client and company needs.
• Ability to evaluate, manage, and resolve unexpected situations.
• Excellent communication skills, both verbal and written
• Comfortable with learning and leveraging new technologies to drive efficiency and scalability.

Mirador is committed to a diverse and inclusive workplace. Mirador is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. By submitting an application for this position, I confirm that the information in the application and on my resume is accurate.