Business Unit Manager

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

POSITION SUMMARY: 

The core responsibility of the Food Assurance Certification US BUMA is to design, develop and implement the food assurance strategy and to manage and oversee the food assurance audit and certification business – including applicable management processes - in the US in compliance with the international Assurance Business Line strategy, while managing the activities and operations of the company in accordance with Eurofins Group policies and practices.

KEY RESPONSIBILITIES: 

Reporting into the Managing Director/National Business Line Leader Assurance, the Food Assurance Certification US BUMA is responsible for all key strategic, operational and financial elements of the food assurance audit and certification activities in the United States comprised of food safety and integrity certification; supplier auditing, and other aligned assurance services in the food market.  This generally includes the following – whether performed directly or managed through team resources:

• Primary accountability for the design, development and management of the food assurance US growth strategy for audit and certification services within the Eurofins Food Assurance Business Line; 
• Primary accountability for understanding and managing all operational and financial elements of the business – including development of actions to address challenges and issue in business results;
• Responsibility to grow and manage the business of through a full P&L and Balance Sheet;
• Accountability for revenue and EBITDA growth and targets of the Food Assurance US audit and certification business - driving profitable growth and cost control in areas of influence;
• Develop and manage a team of managers for food safety and integrity certification and supplier auditing - as well as a supporting structure comprising schedulers and a network of auditors [both employed and contracted] - to effectively execute audit and certification services
• Effectively manage the human resources within the organization including completion of annual performance reviews for all direct reports and coordinate and review annual reviews of all other personnel
• Understand and effectively communicate all key client requirements and critical success factors
• Oversee management of key accounts – understanding how Eurofins Food Assurance can best position itself in relation to the food safety certification, supplier auditing and other Eurofins services not currently utilized by the client
• Maintain and grow accounts through effective engagement - ensuring exceptional customer service is consistently provided
• Manage all elements of client satisfaction
• Maintain current accreditations for all US-based certification programs – leveraging the developed and implemented management processes
• Engage with Eurofins Food Assurance Business Units in other geographies and the Food and Feed Testing Unites to leverage market leadership within the business line and cross business lines to ensure cross selling opportunities, where appropriate
• Continually keep abreast of latest developments in the industry through attending events, networking and industry associations and representing Eurofins through active speaking opportunities, participations to industry events, roundtable discussions.
• Support the development of new services based on upcoming regulations and quasi regulations and according to the country and client`s input
• Drive Thought Leadership for Food Assurance and increase Eurofins profile to customers, industry associations and stakeholders
• Potential to develop a mid-term strategy to expand the footprint into Mexico, Central and South America based on delivered results;
• Actively support the financial success of the company with activities that include, but not limited to:
  • Completing the annual budgeting process
  • Managing capital expenses
  • Analyzing existing monthly Key Performance Indicators (KPIs) and developing additional customer-centric KPIs to monitor progress. Ensuring goals and