Senior Manager, Software Engineering

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.<br/><br/>When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.<br/><br/> <strong>Senior Manager, Software Engineering<br/></strong>   <strong>Why We Have This Role<br/></strong> Our team is a collection of extremely passionate engineers who are riding the cutting edge of cloud computing and web scalability. We organize and sort terabytes of data and develop solutions used by millions of users every day. We design tools that make sophsticated research simple. Our teams are empowered to choose technologies that are best to solve each problem. In our collaborative culture, you find plenty of opportunities to impact our full-stack product; from Web &amp; mobile UI to data visualization &amp; analysis to microservices APIs to data storage &amp; processing.   <strong>How You’ll Find Success</strong> As a Senior Manager, Software Engineering you will guide several teams of engineers in building simple solutions to solve hard scalability problems. You will drive product or platform development from roadmap planning through engineering execution to production operations. While managing employees you will also get your hands dirty by executing actual engineering tasks. How You’ll Grow <ul> <li>Direct influence in growing and developing our EMEA Engineering function.</li> <li>Opportunity to collaborate as part of a Global Engineering team and have impact at a global scale.<br/><br/></li> </ul> <strong>How You’ll Grow</strong> Qualtrics is a fast paced, dynamic environment where you will have the opportunity to build on and expand your experience through working on high impact projects, utilising cutting edge tools and technologies, troubleshooting challenging problems and working alongside like minded and driven technical professionals.   <strong>Things You’ll Do<br/></strong> <ul> <li>Own engineering roadmap for the product and work with stakeholders to build quarterly plans</li> <li>Actively manage team or teams of employees, gathering and providing candid feedback, mentoring and coaching individuals and delegating appropriately</li> <li>Instill best practices for software development and documentation, assure designs meet requirements and deliver high-quality work on timely schedules</li> <li>Drive planning meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers<br/><br/></li> </ul> <strong>What We’re Looking For On Your Resume<br/></strong> <ul> <li>15+ years of relevant experience</li> <li>5+ years of management experience</li> <li>Experience in hiring and managing teams of engineers</li> <li>Proven track record of successful project planning and execution</li> <li>Strong algorithms, data structures and coding background</li> <li>Disciplined approach to testing and quality assurance</li> <li>Experience with web infrastructure and distributed systems</li> <li>Experience with software engineering best practices (e.g. unit testing, code reviews, design documents, architecture reviews)</li> <li>Strong level of curiosity and interest to learn<br/><br/></li> </ul> <strong>What You Should Know About This Team<br/></strong> The Qualtrics XM PlatformTM is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.     Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best